Compared deals between expedia on ebates and regular expedia sites. Ebates is ~10% expensive which is the discount ebates is offering. Is it a scam?

asked by Deb R. on 2/10/16

7 Answers
Thumbnail of user consumerl1

Don't know for sure although another consumer thinks so. All I know is that they did not reimburse me for all of my trandactions even after I emailed the requested proof of purchases which I made through their website. I mostly think it is an unqualified and uncaring customer service department.

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Thumbnail of user cathya12

As with any shopping experience shopping around might reveal a better price at a site that isn't part of the Ebates network. Ebates is great and when the best price is through one of their partner retailers it is even better as a percentage of your purchase will come back to you. I have found times when the best price is at a site that isn't in partnership with Ebates but doing the math matters, because sometimes the better deal is to go through Ebates to get the percent back along with any special offer, like free shipping. I always do my homework and have been very happy when I use Ebates.

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Thumbnail of user dylanc15

Hi Deb, This is very odd. We would really need to see what you saw. Would you be able to send screenshots of the two different prices? This is certainly something that should never happen. My address is facebookhelp@ebates.com. Please help us by sending this along when you have the time. We appreciate it. Thank you, Ebates

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Thumbnail of user valinikim

Ebates is an -in between- website. By using it you are able to purchase items from the company you want and gain an additional rebate for this purchase. If for instance you wish to purchase from Holiday inn you can access holiday inn directly or you can use ebates and access holiday inn. Either way the price on holiday inns' website will be the same (given that you attempt it the same day etc). So ebates does not establish the prices. The companies establish the prices. Ebates is just a tool to access the website of companies and gain extra credit for each purchase. So, it is on you to decide whether air Canada, Lufthansa or Expedia gives you the best deal for your trip and then after you have made your decision you can check whether ebates has that company and if it has then use ebates for your purchase. The price will be exactly the same and you will gain an extra credit for it upon completion of your trip.

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Thumbnail of user briant42

Ebates isn't actually a discount site, you'll pay the normal amount and get the percent back later. Basically, sites pay other sites for referring customers to them, so shopping Expedia through Ebates means that Expedia will pay Ebates a portion of your sale. Ebates just shared that money with you, so you both win. Coupons, promo codes, gift cards, etc. can still be used, so the Ebates percent back stacks because it works in the background!

Ebates is definitely not a scam, I actually just got a $102 check from them yesterday. I've been using Ebates since about 2011 and they are absolutely legit.

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Thumbnail of user brendat7

No matter what, you always shop for the best deal. Sometimes Ebates is not the best deal but I have had great rebates from them. And I have been with Ebates since 12/12/2012 and they have never let me down.

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Thumbnail of user barbp5

No ebates is legit! I to noticed different pricings for various other sites as well i guess you just have to keep searching for the best deals! Fyi if your buying airfare your account wont actually be credited until your trip date has been completed.

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