Raise Questions & Answers

Great question, Susan! As with most marketplaces, the best priced item generally sells the quickest. We recommend taking a look at current marketplace prices and then pricing your gift card accordingly.

Glad you asked, Kristin! Although we verify each and every gift card before they are listed on our marketplace, we understand that as a member-to-member marketplace, issues may occur. Our 100 Day Guarantee covers your purchase if your gift card is invalid, inactive, or has an incorrect balance. Should this occur, just give our Member Services Team a call and we'd be happy to help!

Raise has been in business since 2013!

Great question, Doreen! This generally depends on the brand and location. While some stores may accept an Ecard in store, we can only guarantee that an Ecard or Online Only gift card can be used online. However, T. J. Maxx is one of the few brands that actually allows you to use an Online Only gift card to buy another gift card on their website and then have it shipped to you.

Hi there! While most orders are processed immediately, it can take up to 24 hours for your order to process.

Thanks for reaching out! Please call Member Services at 888-578-8422 and an agent will pinpoint the issue and give you access your Raise account!

You will need to enter your Kohl's gift card information during the checkout process on Kohls.com. The Payment page has an option at the very top to click Kohl's Gift Card and enter the card number and PIN number.

Hi Janet, we can absolutely help you with this. Please contact Member Services at 888-578-8422 and one of our agents will make sure the charge is found and refunded.