RageOn! Questions & Answers

Here’s what consumers have asked with answers from RageOn! staff and previous consumers.

64 questions answered

6% answered in 1 day

Question:

Is the quality good? because if your lieing, i will tell everyone that rage on is pure scam Is the quality good? because if your lieing, i will tell everyone that rage on is pure scam

Answer:

Hi Jaxon, Yes, the quality is great! You can read other reviews online from our customers and get their opinion as well. Was there a specific question about the quality that I can help answer?

By Steve U., Founder, CEO over a year old

Question:

Why does it take 30 for a pay out is it just one time wait for 30 days or 30 after ea sale it available to me a a rule Why does it take 30 for a pay out is it just one time wait for 30 days or 30 after ea sale it available to me a a rule

Answer:

Hi Justin, Commissions are earned and paid out after 30 days of each sale. You can cash out after your available balance is at $50.00. Thanks, Alicia

By Steve U., Founder, CEO over a year old

Question:

Do you still have 'girls dem sugar' logo in a sweatshirt? 2x Do you still have 'girls dem sugar' logo in a sweatshirt? 2x

Answer:

Hi there, I do not see that this design is available by the artist anymore on our platform. If you have a link to that design in another product type, you can always email the artist on our site from their store page and ask if they can make this design in a sweatshirt if you do not see it available. Thanks, Alicia--Customer Support RageOn!

By Steve U., Founder, CEO over a year old

Question:

Hi there, i have just started uploading my designs to the site. can someone tell me what is the best size for photos and how many pixels etc? thanks

Answer:

Hi Jacqueline, Sure thing. Check out the link in this response for direction on uploading images as you create products! https://rageon.zendesk.com/hc/en-us/articles/115001698263-Uploading-Images-in-the-Builder You can email us at support@rageon.com if you have further questions!

By Steve U., Founder, CEO over a year old

Question:

Is it at all possible to get the back of a one-sided t-shirt printed black? Is it at all possible to get the back of a one-sided t-shirt printed black?

Answer:

Hi Michael, Thank you for your question! When you print on the front of a shirt in a Standard style the back will always be white. Currently we do not have the option to change the back of the shirt to be black. Below are our shirt style options. Standard Quality - Single Sided* Image printed on pre-made blank garment - front only, back is white. Premium Quality - Double Sided* Image printed on pre-made blank garment - front and back. Ultra Premium Quality - Double Sided - Cut & Sew** Image printed on ultra premium quality fabric, then cut and sewn Image on front and back. *Irregularities underneath the armpits/around the seams are possible due to the process**Images may not line up perfectly where fabric is sewn together Thanks, Alicia Customer Service Manager

By Steve U., Founder, CEO over a year old

Question:

Hi, i am about to order a pair of mario kart socks (not crew socks), it says select size but then does not show any sizes to select from! thanks, sue. Hi, i am about to order a pair of mario kart socks (not crew socks), it says select size but then does not show any sizes to select from! thanks, sue.

Answer:

Hi Sylvana, sorry for the delay. Our socks are one size fits all so you do not need to select a size! Please email us at support@rageon.com if you have additional questions! Thanks, Alicia

By Steve U., Founder, CEO over a year old

Question:

If i am customizing swim trunks with a bright red image, will the red also be printed on the back of the trunks? If i am customizing swim trunks with a bright red image, will the red also be printed on the back of the trunks?

Answer:

Hi there! Yes the swim shorts are double sided so whatever you design on the front will print on the back as well! Please let me know if you have any other questions! Alicia

By Steve U., Founder, CEO over a year old

Question:

Are your shirts pre-shrunk and true to size? Are your shirts pre-shrunk and true to size?

Answer:

Our shirts are true to size based on our sizing charts on our website. Due to the printing process the shirts we use are high quality material and sizing may be a bit different from what you see in the department store. See our sizing chart attached for your reference. https://www.rageon.com/pages/size-chart Thanks, Alicia

By Steve U., Founder, CEO over a year old

Question:

How can i speak with a supervisor? i am a very unhappy and not satified customer!!! How can i speak with a supervisor? i am a very unhappy and not satified customer!!!

Answer:

Hi Brandon, I would be happy to speak with you. You can reach me at 216-800-6707. If I am unavailable please leave me a message and I will return your call in a timely manner. Thanks, Alicia

By Steve U., Founder, CEO over a year old

Question:

Yes, i recently ordered a customized shirt and when it was sent too me it was completely not done incorrectly, and i have reached out and no one has responded and i'm very unhappy because i have spent a lot of money with your company in the past two months, so who can i speak with to get this matter resolved with immediately? Yes, i recently ordered a customized shirt and when it was sent too me it was completely not done incorrectly, and i have reached out and no one has responded and i'm very unhappy because i have spent a lot of money with your company in the past two months, so who can i speak with to get this matter resolved with immediately?

Answer:

Hi Brandon, I have responded to you in my latest message with my cell phone number. Please see my latest message for those details. Thanks, Alicia

By Steve U., Founder, CEO over a year old

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