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Raffaello Network Questions & Answers

203 reviews
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Here’s what consumers have asked with answers from Raffaello Network staff and previous consumers.

71 questions answered
11% answered in 1 day
Question:

Maxime g asked me to reply via private message but i don't see any option for that. how should i do that?

Question:

So i really want to purchase this white moncler polo shirt for my son's birthday but the size charr is different amongst others with numbers of 42,44,46 what does this mean and if so is any the right size for a 14-15year old

Question:

Hi am based in south africa, need to order from your site what is the procedure?

Question:

Are the products on your site original or copy

Question:

I ordered 3items 4days ago as their website says it takes 1-2days to deliver to my country... surely i won't expect i will get my product within 2 days, but nothing updated since i bought them, i tried to call email and whatsapp, no one answer, how poor communication they give, i just want to check when will my items be shipped!

Question:

Hello, i have ordered from raffaello network on january 28th, i haven't got a respond yet on regards of my tracking information. i'd been patient because of the email that i received that haven't got anything as of now. im hoping that everything in this website is legit since im looking at a bunch of bad reviews, hopefully my purchase would come through and future business would be done. this is my order number corresponding to my transaction 791357.

Question:

Answer:

Hello Georgi, we have requested you to perform a verification procedure. This is a very serious anti-fraud policy to prove us you are the legitimate card holder. We will process your order as soon as we get this information. Don't hesitate to contact our customer service for further assistance.

By Maxime G.,

Can’t see your question? Ask to get answers from the Raffaello Network staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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