Raffaello Network
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Hello, I have placed order for 2 Gucci bags and I have not received any confirmation and the amount is already deducted from my card. There is no one replying to my mails as well. Kindly explain

Asked by N P. on 6/19/2015

4 Answers
Michael B.6/19/2015

Check your bank. The money is probably on hold until the item ships. There is a difference between money deducted and money on hold. The money usually only gets deducted once the item ships until then, the money is on hold.
Maxime G.6/22/2015

Dear Nayna,
Andrew, Michael and Alexandra are absolutely right and I confirm their answers.
I sent you an email on friday. One of your orders is shipping out today.
Best regards
andrew o.6/21/2015

They are solid and you will get items or refund
Alexandra P.6/19/2015

Hello!
I paid at delivery, without credit card. I received several emails until I receive my order. If the bags wasn't available immediately it may take longer to send them to you.

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