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How easy is it to get a hold of customer service at Puzzlevillage.com?

asked by George E. on 6/27/20

4 Answers

I have not been able to reach someone who can resolve my missing money or puzzles

Helpful (1)

You can only send email and every time they respond its the same canned message.

Helpful (1)

Impossible! I've been trying for months now. Ever since I ordered a puzzle in April and never received it. They responded back with a tracking number from China that I was unable to access. And then wouldn't respond there after that. I'm so angry. They need to be turned into better business bureau.

Helpful (1)

They answered my emails within a few days, but wouldn't address my issue

Helpful (0)

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