This is not true. Customers can cancel their Punchbowl membership at anytime. When you sign up for a new membership, you get a free 7 day trial. At the end of the 7 day trial period, the charge for membership will be issued. We have both monthly and annual memberships available. If you are not satisfied with your membership, we have a 30-day money-back guarantee and would be happy to offer a full refund if it is requested during that window.