PromBelle
Questions & Answers
Would like to order from PromBelle but haven't been able to get a lot of info about them as a business - I mean I don't want to get stuck for the cost of a dress or not have a dress for my daughter when it's time. Any help would be great!
Asked by Mary H. on 2/16/2016
3 Answers
Penny N.3/31/2016
DO NOT ORDER FROM PROM BELLE OR ANY OF THE "POP UP" DISCOUNT DRESS SITES! This is a company in Hong Kong that has numerous business names/websites. All
Of their reviews on the dresses are good (obviously because they are fake!) This company has great customer service and will answer any question promptly UNTIL THEY GET YOUR MOMEY! I've sent no less than 25 emails over the last month, sent pictures, detailed descriptions, etc., and get the same message back every time...
"Thanks for your pictures, but from the pictures I can not tell out big problems, so we suggest you keep the dress and forget about the subtle error of the dress, since all dresses are hand-made, it is inevitable that some tiny mistakes will be made during the process of tailoring, hope your understanding"
Sincerely
Sandra
We ordered 2 dresses. One was pretty but not the best made dress, but it did look like the pic on their site. It is currently at the seamstress to have her remake the bodice and remove excess fabric so it will fit and lay properly!
The second dress was the one my daughter was wanting most and it was awful! Completely different color than pictured, tacky & sparse beading/embellishments, cheap fabric, and the dress is huge! (Ordered a 2 and it's probably an 8!)
Worst customer service I've ever dealt with in my life! Like another reviewer stated... Wouldn't order a horse blanket from them!
Pay the price at a regular prom retailer and you'll get a high quality dress and not a piece of crap! Not worth the time, money or effort!
Of their reviews on the dresses are good (obviously because they are fake!) This company has great customer service and will answer any question promptly UNTIL THEY GET YOUR MOMEY! I've sent no less than 25 emails over the last month, sent pictures, detailed descriptions, etc., and get the same message back every time...
"Thanks for your pictures, but from the pictures I can not tell out big problems, so we suggest you keep the dress and forget about the subtle error of the dress, since all dresses are hand-made, it is inevitable that some tiny mistakes will be made during the process of tailoring, hope your understanding"
Sincerely
Sandra
We ordered 2 dresses. One was pretty but not the best made dress, but it did look like the pic on their site. It is currently at the seamstress to have her remake the bodice and remove excess fabric so it will fit and lay properly!
The second dress was the one my daughter was wanting most and it was awful! Completely different color than pictured, tacky & sparse beading/embellishments, cheap fabric, and the dress is huge! (Ordered a 2 and it's probably an 8!)
Worst customer service I've ever dealt with in my life! Like another reviewer stated... Wouldn't order a horse blanket from them!
Pay the price at a regular prom retailer and you'll get a high quality dress and not a piece of crap! Not worth the time, money or effort!
Julie G.3/8/2016
DO NOT, DO NOT order from this website. The company is a scam. We ordered a dress and it came but it does not look like the picture at all and they WILL NOT return my money. They are not legitimate!
Add your answer
Click to upload/insert
or drag & drop