PrinterPix Questions & Answers

Here’s what consumers have asked with answers from PrinterPix staff and previous consumers.

44 questions answered

7% answered in 1 day

Question:

Hello! my name is carly and i was wondering when i would be receiving my order number 62836836? thank you in advance for looking into this. god bless! Hello! my name is carly and i was wondering when i would be receiving my order number 62836836? thank you in advance for looking into this. god bless!

Answer:

I just called customer service and they told me where my order was and sent an email so I could track myself. Hope this helps

By Jackalyn Y. over a year old

Question:

I'm looking at the groupon for five calendars. if i purchase, do all five calendars have to be the same layout? I'm looking at the groupon for five calendars. if i purchase, do all five calendars have to be the same layout?

Answer:

As far as I know - yes, they do! They are exactly the same. It's fine - I usually do the calendar featuring my Grandchildren and send them to my Mother, my family and friends.

By Miriam L. over a year old

Question:

When will my order be arriving. When will my order be arriving.

Answer:

I placed an order on December 3rd and it still says in production and they won't answer any of my emails. I wouldn't hold your breath for your order

By Kimberly R. over a year old

Question:

When is my order going to arrive? When is my order going to arrive?

Answer:

When will you make good on my complaint about damaged delivery? 658384

By Richard M. over a year old

Question:

I desperately need order status on order # 62746834. i ordered this in the beginning of the month expecting it by christmas. I desperately need order status on order # 62746834. i ordered this in the beginning of the month expecting it by christmas.

Answer:

I'm in the same boat. I ordered November 24th and the site still shows mine is in production. I have contacted them multiple times. I'm super mad! Hope we both get our orders at some point!

By Lucy K. over a year old

Question:

Is this live chat? Is this live chat?

Answer:

Live chat did not work. Hundreds of other disappointed customers in queue.

By ANON A. over a year old

Question:

What is printer pix number in the united states What is printer pix number in the united states

Answer:

It said it was in Florida then it said it was in the UK

By Becky w. over a year old

Question:

Yes how do i cancel my order? Yes how do i cancel my order?

Answer:

They will give you the run around for weeks. Luckily I paid through PayPal and they refunded me my money.

By Deandra H. over a year old

Question:

I want to order hardcover photo books with a groupon. does anyone have experience with this? is it worth it? I want to order hardcover photo books with a groupon. does anyone have experience with this? is it worth it?

Answer:

Dont! Go to another company! Almost every order they make poorly and if you end up ordering with them and having a problem, you'll never be able to get ahold of them.

By Lilly G. over a year old

Question:

Im trying to purchase some canvas photos but it won't let me submit my order. my groupon voucher expires tomorrow. Im trying to purchase some canvas photos but it won't let me submit my order. my groupon voucher expires tomorrow.

Answer:

Dear Gailanne M, Thank you for your message, We can see that your order has gone through on the exact same day " 62628403". If there's is anything else we can do for you, we kindly request you if can you email us at resolutions@printerpix.co.uk with your order number so that we can assist you further as we do take each customer feedback very seriously and will do our best to resolve this issue as soon as we can. Kind Regards PrinterpixTeam

By Nani G. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

PrinterPix Questions & Answers

I'm looking at the groupon for five calendars. if i purchase, do all five calendars have to be the same layout? I'm looking at the groupon for five calendars. if i purchase, do all five calendars have to be the same layout?

When will my order be arriving. When will my order be arriving.

When is my order going to arrive? When is my order going to arrive?

I desperately need order status on order # 62746834. i ordered this in the beginning of the month expecting it by christmas. I desperately need order status on order # 62746834. i ordered this in the beginning of the month expecting it by christmas.

Is this live chat? Is this live chat?

What is printer pix number in the united states What is printer pix number in the united states

Yes how do i cancel my order? Yes how do i cancel my order?

I want to order hardcover photo books with a groupon. does anyone have experience with this? is it worth it? I want to order hardcover photo books with a groupon. does anyone have experience with this? is it worth it?

Im trying to purchase some canvas photos but it won't let me submit my order. my groupon voucher expires tomorrow. Im trying to purchase some canvas photos but it won't let me submit my order. my groupon voucher expires tomorrow.

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