Poshmark Questions & Answers

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Here’s what consumers have asked with answers from Poshmark staff and previous consumers.

144 questions answered
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Question:

How can i get someone---anyone to answer from this site???? i ordered 7 days ago and have heard nothing. any suggestions on how to get them to respond. i want my money back if not going to ship. please help!!!!!

Answer:

After a week (not including Sunday's) of the seller not shipping an item you are given the option to cancel your order!

By Netanya M.
Question:

What's a good rated website to order nike , pink etc. ?

Answer:

I would try Amazon. But, you need to be aware that a lot of their merchandise comes from China, so you are stuck waiting about 4 weeks until you receive your shipment.

By Tina S.
Question:

How long will it take to relieve my purchase .trisha truelove

Answer:

Depend if the seller decides to even ship it, i always wait the 7 days then go into purchase history and cancel the order, if they can not ship an item in a week you probably do not want to trust what they are selling( i have been buying on there for 2 years)

By erin r.
Question:

How to i leave a negative review or note on sellers that are listing items for sale that arent available? its not right to have your money taken for no reason when i could of used it on a serious seller.

Answer:

They are more than likely not active anymore and i have come across many items i purchased only to have to wait 7 days to cancel the order to get my refund by going to your purchase history and canceling the order.

By erin r.
Question:

Wondering how well my items will sell. can i expect good traffic? because i can sell on fb or cl so easily if this isnt worth my time and effort. im not in this for the money, but to quickly sell my clothes and be done with it.

Answer:

It all depends on the brand and uniqueness of your items. What I've found is that popular, higher-end brands (i. E PINK, Free People) sell quicker than less-known brands. Basic clothing with not much going on (like a plain blue knit sweater or shirt) are relatively hard to sell, because buyers can get the same item in a real life store for cheaper. If your sales are good in FB, you'll probably do well in Poshmark.

By Evie Z.
Question:

Its been two weeks you took my money instantly and now the buyer who i tried buying is not longer in contact what is going on

Answer:

Did you try going into your purchase history and canceling the order?

By erin r.
Question:

Return policy

Answer:

Sucks do not count on it!

By erin r.
Question:

Why am i getting an email to release my money ?

Answer:

If you bought someone, and received the item and all is well, they want you to respond by clicking "I got it" or whatever so the money is released to the seller. They don't get paid immediately when you buy something. They only get paid once you respond via your account or email upon getting the item in the mail.

By Lucy C.
Question:

Cleaning out my closets and wondering if you sell ann taylor clothes on your site. i have a lot of her stuff. the website only shows designers logos are these the only brands that can be sold?

Answer:

No you can sell any brand

By erin r.
Question:

Why do you charge so much for shipping? it's a deterrent.

Answer:

Yes it is expensive and i think if i am paying that much my seller should ship in 3 days time if it is 7 i cancel the order.

By erin r.

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Typical questions asked:
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  • What is the return policy?
  • Where is the company located?

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