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on 9/7/15Wow! That is a first but won't be a last! Scammers are running ramped on Poshmark. Good luck with convincing Poshmark that it was an empty package. They stick up for the buyer not the seller I'm afraid.
Seller Protections and poshmark... I doubt this person is going to get the response she needs. But I hope that she did. Postmark is horrible about protecting the seller.
Did you try emailing customer support?