PortForward Questions & Answers

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Here’s what consumers have asked with answers from PortForward staff and previous consumers.

35 questions answered
11% answered in 1 day
Question:

Is this a service (person) or software? i need help with an apple airport extreme and a synolgy nas port forwarding?

Answer:

It's software, but it also frequently ends up being a bit of a service because many peoples networks are challenging. I'm sorry but Apple products are not supported by the software.

By Jason B.,
Question:

I am having trouble getting my router added to the list i contacted tedie who has not responded in 2 days.

Answer:

Hey Ashley, I'm contacting Tedie right now to see what's holding up your support. Be sure to post a message in our message system so that he can find you easier.

By Jason B.,
Question:

Is the asus rt-ac5300 supported?

Answer:

It will most likely work with the RT-AC3200 config, but if not then we will add it.

By Jason B.,
Question:

I am trying to connect a tmobile cellspot and need ports udp123,500 and 4500 open. it seems 123 and 500 are open but 4500 is not. how do i fix this? on comcast

Answer:

There are a lot of things that could be wrong. I wonder if 4500 needs to be TCP instead of UDP. If your router supports it try opening both of them up.

By Jason B.,
Question:

I have foscam cameras, a netgear r6200 router and twc internet. can this software help me with port forwarding?

Answer:

Hey Dennis, thanks for getting in touch. Most likely, yes, we can get you setup. We support a variety of R6200 firmware versions, and Foscam cameras are generally pretty easy to get to work. TWC as a provider seems to allow port forwards just fine, so I don't see any major blockers here. If you purchase our software then either Tedie or Allen will make sure that it works for you. We stand behind our product.

By Jason B.,

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