Popreal Questions & Answers

Hello, all of the items have been shipped and you can track them via tracking link: https://t.17track.net/zh-cn#nums=61290980536713478781. Please choose FedEX

Hello, it depends on what items you order because each item has its own processing time. Thank you.

Hello, please send us your order number to contact@popreal.com to get help, thank you.

Hello, could you please let us know your order number so that we can help you? Any question, please contact us via contact@popreal.com. Thank you.

Hello, your order has been checked that it had been shipped and arrived to your local airport. Please wait some more hours, thanks for your patience.

I've checked that our customer service has applied the refund to you but please note that it needs some days for both bank and us to process the refund. I've urged the refund to you.

Hello, could you please offer us your order id so that we can help you as quick as possible? Thank you so much.

Could you please tell us your order number so that we can help you to check it? Thank you.

You can log in your account register on popreal.com and there you can know the details on your order and you can also email to service@popreal.com. Thank you.

Hello, you can measure your size and then choose the items based on our size chart on the website. Usually, I suggest to choose bigger.