Popreal Questions & Answers

Hi Boutheina, we provide the Super Savings service: Order processing: 7-10 days. Order delivery: 10-20 days. The items you ordered will reach you within 30 days.and the Express Shipping service: Order processing: 7-10 days. Order delivery: 5-6 days. The items you ordered will reach you within 20 days.if you have any problem, please let us know, thank you.

Hi Bethany, Thanks for your love for Popreal. We have the detailed length for the Mom & Kids items, below is the link for you, hope you can find someone you love. One more thing, for the mom and kids items, you need to choose the size and color separately and add it to your chart, the price is only for one item. Https :// www.popreal. Com/products/page/4847ed35-2a69-4488-a101-840b4351eb17/Mommy%20%26%20Me/none/none/1

Hi Christina W, could you please tell us your order number? We will check the details for you, thank you.

A: Hi Mel, we're in HongKong, so the items will be shipped from China :)

Hi Emerald, yes we ship to Philippines, for now, order over 79USD is free shipping :)

Hi kerrie, we're in HongKong, so the items will be shipped from China :)

Hi Lynne, The cloth size means height size, like size 90 means it suitable for kids around 90 cm high. When you click one size, it will transfer to Inch height below the size. While our shoes size is the inner length of the shoes and the shoes size 13.5 means the inner length of the shoes is 13.5 cm. When you click one size, it will transfer to Inch size below the centimeter size. For more detail. You may check it via this link: https://goo.gl/rQn6Ui

Hi Zibileanu, we're sorry for all of the inconvenience caused, could you please give us your order number, we'll check details for you, thanks

Hi amal, our site is https://popreal.com, you can make order directly via that link, also, we support paypal and credit card to pay for the order, For now, order over 79USD is free shipping :)

Dear Customer, we are sorry for the inconvenience caused to you, could you pls tell us your order number or your register account? Let me have a further checking for you right now