PopJulia Questions & Answers

996 reviews

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Here’s what consumers have asked with answers from PopJulia staff and previous consumers.

50 questions answered

8% answered in 1 day

Question:

Over 200 review-you are scam artist? Over 200 review-you are scam artist?

Answer:

No we are not.If you run into any issue, feel free to let us know and we will get back to you ASAP.

By Pop J., over a year old

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Question:

Hi i ordered dress 1,5 month ago but have no information when it will be sent Hi i ordered dress 1,5 month ago but have no information when it will be sent

Answer:

Sorry for the inconvenience. Your order might be delayed. Please contact the CS team and provide the order# and you will be updated with the status.If you run into any issues, feel free to contact us at any time at support@popjulia.com.

By Pop J., over a year old

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Question:

Do you have a size chart for your dresses Do you have a size chart for your dresses

Answer:

A: You can check our response above. If you run into any issue, please do not hesitate to contact us at support@popjulia.com. Best regards, PopJulia

By Pop J., over a year old

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Question:

Waiting on an order l1158735. ordered 1/1/2018.can you tell me when i will receive it ? Waiting on an order l1158735. ordered 1/1/2018.can you tell me when i will receive it ?

Answer:

Sorry, found no record about l1158735, pls contact support@popjulia.com with your order number if you run into any issues.

By Pop J., over a year old

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Question:

After reading all these reviews i am very concerned. i hope i get what i ordered soon and that it fits. how long does it takes for orders to arrive. After reading all these reviews i am very concerned. i hope i get what i ordered soon and that it fits. how long does it takes for orders to arrive.

Answer:

Sorry for all inconvenience caused. And Thanks for kind suggestions, we will try best to do better.

By Pop J., over a year old

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Question:

After reading all these reviews i am very concerned. i hope i get what i ordered soon and that it fits. After reading all these reviews i am very concerned. i hope i get what i ordered soon and that it fits.

Answer:

Orders will be shipped once ready. And you will receive an email about tracking information once order shipped.

By Pop J., over a year old

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Question:

I am a new look and dorothy perkins size 10. is your size 10 the same as i know shop sizes can vary? I am a new look and dorothy perkins size 10. is your size 10 the same as i know shop sizes can vary?

Answer:

Thanks for kind suggestion, we will try best to do better.

By Pop J., over a year old

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Question:

How long does it take to have an order delivered to usa? How long does it take to have an order delivered to usa?

Answer:

Cannot expect now. We need time(3-5 business days) to prepare your order as well before shipping out. Total time = processing time + shipping time For delivery policy, please visit https://www.popjulia.com/help/delivery

By Pop J., over a year old

Question:

Hi d delivery timing? Hi d delivery timing?

Answer:

We need time(3-5 business days) to prepare your order as well before shipping out. For delivery policy, please visit https://www.popjulia.com/help/delivery

By Pop J., over a year old

Question:

Hi hoe long does it take to have an order delivered to use? Hi hoe long does it take to have an order delivered to use?

Answer:

We need time(3-5 business days) to prepare your order as well before shipping out. For delivery policy, please visit https://www.popjulia.com/help/delivery

By Pop J., over a year old

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Typical questions asked:

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PopJulia Questions & Answers

Over 200 review-you are scam artist? Over 200 review-you are scam artist?

Hi i ordered dress 1,5 month ago but have no information when it will be sent Hi i ordered dress 1,5 month ago but have no information when it will be sent

Do you have a size chart for your dresses Do you have a size chart for your dresses

Waiting on an order l1158735. ordered 1/1/2018.can you tell me when i will receive it ? Waiting on an order l1158735. ordered 1/1/2018.can you tell me when i will receive it ?

After reading all these reviews i am very concerned. i hope i get what i ordered soon and that it fits. how long does it takes for orders to arrive. After reading all these reviews i am very concerned. i hope i get what i ordered soon and that it fits. how long does it takes for orders to arrive.

After reading all these reviews i am very concerned. i hope i get what i ordered soon and that it fits. After reading all these reviews i am very concerned. i hope i get what i ordered soon and that it fits.

I am a new look and dorothy perkins size 10. is your size 10 the same as i know shop sizes can vary? I am a new look and dorothy perkins size 10. is your size 10 the same as i know shop sizes can vary?

How long does it take to have an order delivered to usa? How long does it take to have an order delivered to usa?

Hi d delivery timing? Hi d delivery timing?

Hi hoe long does it take to have an order delivered to use? Hi hoe long does it take to have an order delivered to use?

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