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I have tried to call helpdesk at 866-576-5236 no help there I would like to have an update on our order # Order # PLF-00030968-952292
Asked by Roger W. on 4/6/2021
1 Answer
Daniel C.4/7/2021
Roger,
That looks like our fax number you tried to call. You can respond to your original order confirmation and it will create a ticket in our helpdesk system. I'm not in that department, so I cannot look up your order. If you are not in possession of your original emailed invoice, you can send an email to helpdesk@zicominc.com to also create a ticket.
It is taking about 2-3 days for a response as the requests for sales and service has increased significantly.
Thanks
That looks like our fax number you tried to call. You can respond to your original order confirmation and it will create a ticket in our helpdesk system. I'm not in that department, so I cannot look up your order. If you are not in possession of your original emailed invoice, you can send an email to helpdesk@zicominc.com to also create a ticket.
It is taking about 2-3 days for a response as the requests for sales and service has increased significantly.
Thanks
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