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Questions & Answers

Hi Linda, please respond to your original order confirmation with that request. We do not use sitejabber as a customer service platform and no access to that system. Thanks

Roger, That looks like our fax number you tried to call. You can respond to your original order confirmation and it will create a ticket in our helpdesk system. I'm not in that department, so I cannot look up your order. If you are not in possession of your original emailed invoice, you can send an email to helpdesk@zicominc.com to also create a ticket. It is taking about 2-3 days for a response as the requests for sales and service has increased significantly. Thanks

Hi Ethan, I have forwarded your request to the proper department. Since your order is a trade order, I sent it to that department. It has been extremely busy here, hence why no one has not gotten back to you. I sent the request via the ticket number you provided. Thanks

Hi Teresa, those are at 10-12 weeks. However if you look under our Ready to ship items, we may have a few in stock. Thanks