Plumbworld UK
Questions & Answers

How easy is it to get a hold of customer service at Plumbworld.co.uk?

Asked by Margaret J. on 8/24/2019

44 Answers
susie B.8/12/2024

Yes you can contact Plumdworld either via email or phone
Peter G.12/31/2021

Plumbworld you can usually get through to customer service very easily, due to the covid and holidays you may need to just call a few times or once dialled put your mobile phone on to redial the phone number and you will get through to someone when they either get off the other phone lines or done helping or serving other customers in store. Plumbworld are always extremely helpful to all and if they don't know the answer they will know someone who will be able to help you out with your inquiry. Just bare with them
Russ H.11/7/2020

Hard at the moment due to Covid, but hard to judge for normal times
Norman G.10/16/2020

Extremely easy, they were very helpful and understanding
David G.10/8/2020

Very easy even though has to be done by email. Response time was amazing.
Anne A.9/24/2020

Didn't need to contact customer service but no. Was on the web-site if required
Luisa F.9/11/2020

Really easy. In fact, most issues can be dealt with automatically online, without having to even speak to someone.
Allan B.9/11/2020

Very easy Liam was extremely helpful.
Good quality products fast delivery, had one unit damaged they replaced it no problem
R R.9/5/2020

Unfortunately it take a bit longer then usual due to the present Covid19 situation as its all done via email but still 1 day response will is very good..
Michael C.8/28/2020

The only time I needed to talk to customer service, I got through easily and they were more than helpful.

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