Playster Questions & Answers

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Here’s what consumers have asked with answers from Playster staff and previous consumers.

75 questions answered
3% answered in 1 day
Question:

How many devices can you log in from with subscription?

Answer:

Hi Jason, it depends what you want to do with the service. It usually works well on up to three simultaneous devices, but remember that you'll still be limited by your bandwidth.

By Playster S.,
Question:

I want to sign up but if only one person can use its not worth it. so my kids cant watch a movie and i read a book at the same time unless i pay 35.00 a month, that allows 2 people to use at once?

Answer:

Hi William, one of the best things about Playster you can use on several devices at once. That makes it great for families. The family plan adds a second login so that you can have a separate children's account and adult account, which is something you might want for safety or privacy reasons.

By Playster S.,
Question:

I am wondering if you can be using the service on multiple devices at the same time?

Answer:

Hi Suzi, yes you can! This is one of the best things about Playster you can use on several devices at once. That makes it great for families.

By Playster S.,
Question:

What brand tablet do you get?

Answer:

Hi Michael, it's a Playster-branded tablet running Android.

By Playster S.,
Question:

Can you use a debit card to purchase the box deal with the free tablet and headphones? or do you have to use a credit card?

Answer:

Hi Brett, thanks for getting in touch. Currently we can only take payment by credit card, but we're looking to provide new payment methods in the near future.

By Playster S.,
Question:

What if i get the free bundle then want to leave service

Answer:

Hi Nancy, when you take the Playster Combo Box membership you're contracted in for 12 months. That means you get a complimentary device on which to enjoy all of Playster's content, and you get to see the service grow with new features and titles over the period of 12 months. You get 14 days to change your mind, but after that you can only cancel your membership by paying 80% of the remaining balance on your contract. We're confident you won't want to!

By Playster S.,
Question:

Does the player work only on wifi or does it have 4g connectivity?

Answer:

Hi Bryant, you'll need a WiFi connection to use Playster on your device. However, using the Android app you can download books to read later when you're offline. :)

By Playster S.,
Question:

What is the price after trial?

Answer:

Hello George, We have several payment plans available for our different media types, and they're all listed on the front page of our website. Here's a quick breakdown for you: Movies - $3.95/mo Games - $4.95/mo Music - $9.95/mo Books & Audiobooks - $9.95/mo All Media - $24.95/mo We also offer a Combo Box package deal containing a tablet and headphones. This is available to customers who commit to a year-long membership under our "All Media" subscription package. Hopefully this answers your questions. Thank you for your interest in Playster. Have a great week!

By Playster S.,
Question:

Answer:

Hi Christopher, Thanks for your question. Playster's audiobooks collection is huge: we have more than 50,000 titles to choose from, and our catalog is growing all the time. Audible Originals are exclusive to their service and we do not host them on Playster. However, our service offers a unique advantage that saves audiobooks fans a lot of money. Playster's audiobooks catalogue is truly unlimited: all you pay is a $9.95 monthly fee to listen to as many audiobooks as you want. You never have to buy additional credits or anything like thatand you get access to our full e-books library with your subscription, too. If you listen to a lot of audiobooks, it's a great way to save money while still being able to access as much of your favorite entertainment as you want. We hope you'll sign up for our free Books & Audiobooks trial and check out Playster's advantages for yourself. Thanks for your interest in Playster. Have a great week!

By Playster S.,
Question:

Answer:

Hello Barb, Yes, we have a huge selection of audiobooks available: more than 50,000, and the collection is always growing! Unlike our competitors, your $9.95 monthly subscription gets you unlimited access to the entire audiobooks (and books) collection, and you can listen and read as much as you want. You never have to worry about buying additional credits or anything like that, either, so it's very convenient. Thanks for your interest in Playster. We hope you'll join us!

By Playster S.,

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