PlayerAuctions
Questions & Answers

Hi, Clive. Your orders may be found while logged in at https://www.playerauctions.com - point your cursor to the profile icon on the upper right and in the drop-down menu, click on "Orders - Buy". This is the page where your orders are listed. You should also receive an email from us on your registered email containing details about your order. If you have further questions, please post another one here or contact us at support@playerauctions. Zendesk. Com

Hi Ashraful, Our email address is: support@playerauctions.zendesk.com Sorry, but usernames cannot be changed. Please email us if you have other questions. Regards, Richard

Hi there. I am copy/pasting the same reply to your other question: Hi Ashraful, Our email address is: support@playerauctions.zendesk.com Sorry, but usernames cannot be changed. Please email us if you have other questions. Regards, Richard

Hello Melissa, We're extremely sorry for the inconvenience. However, our verification process determined that the account owner is not of legal age — due to our processing requiring valid government IDs, we need the user to be aged 18 or above. This is explained under item 1.4 here: https://www.playerauctions.com/about/agreement/ Further, your parent's payment account was used; we may not accept payments if they are in another person's name. We need the PlayerAuctions user info to match the payment account. We're truly sorry about this; we have to close your account as per our user agreement and, rest assured, you will be fully refunded on this transaction. Sincerely, Richard

Hi Tom. I believe you are the seller for this order, correct? I sincerely apologize for the inconvenience. Your buyer was suspended on the site due to offenses committed while this order is happening. The order is now canceled and you should be able to resell the offer again. Please let us know if you have further questions.

Hi Tom. I believe you are the seller for this order, correct? I sincerely apologize for the inconvenience. Your buyer was suspended on the site due to offenses committed while this order is happening. The order is now canceled and you should be able to resell the offer again. Please let us know if you have further questions.

Copying my original answer so this one gets answered as well: ----- Hi Jesse, I would recommend reading this because anything I would like to say is neatly explained here: https://www.playerauctions.com/about/how-to-buy/ If you decide to go through the purchase, please note that we need to verify the user and payment method being used: https://support.playerauctions.com/hc/en-us/articles/115008370507-What-does-Verifying-Payment-mean- When you create an account, the name and address there should match the one on your payment account to avoid the purchase from being declined (due to anti-fraud reasons). I hope this answers your questions and if you have more inquiries, please use the Q&A form again. I would be happy to get back to you.

Hello Gil. The most convenient ways of paying on our site are via Google Pay, credit/debit cards, cryptocurrency, or Skrill. If one of those doesn't work, please try the other options. Also, kindly check that you are using your real name both on your PlayerAuctions account info and on the payment account; it also needs to match. If you made a mistake signing up with your username (you used an incorrect name or you used a screen name), you may write to support@playerauctions.zendesk.com to request for a name change. Other than that, please make sure you are using your correct information (phone numbers and address) and most especially, that you are NOT using any VPN, proxy, or masking services. Kindly write another Q&A if you need anything else. I would be happy to help! (I hope you won't mind that I copy pasted my response from your other question)

Hello Gil. The most convenient ways of paying on our site are via Google Pay, credit/debit cards, cryptocurrency, or Skrill. If one of those doesn't work, please try the other options. Also, kindly check that you are using your real name both on your PlayerAuctions account info and on the payment account; it also needs to match. If you made a mistake signing up with your username (you used an incorrect name or you used a screen name), you may write to support@playerauctions.zendesk.com to request for a name change. Other than that, please make sure you are using your correct information (phone numbers and address) and most especially, that you are NOT using any VPN, proxy, or masking services. Kindly write another Q&A if you need anything else. I would be happy to help!

Hello Marcello, I am sincerely sorry for the long time it took to verify your order. I have now done that and your transaction is good to go.