PlayerAuctions Questions & Answers

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77 questions answered
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Question:

Order closed by system - payment settlement failed have this error what can i do

Answer:

Hello, Daniel. Please make sure to check the email address associated with the payment account you used to purchase for that order. We send a verification form to that email address that you need to fill up and send back to us as part of our security process. If there is no email and the payment failure is instant, then it means there is an issue with your payment account that we currently cannot accept. I'm terribly sorry about it. You will need to use another form of payment method. Please email support@playerauctions.zendesk.com to inquire about what payment options you can use, and do include your username and previous order ID (the latter if you can). Thank you in advance, Daniel.

By Support T., Support and Safety Management

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