PlayerAuctions Questions & Answers

Hello, Radivoje. Payments for failed transactions are automatically refunded back. Just in case, please also contact our support team via support@playerauctions.zendesk.com using your PlayerAuctions registered email address and mention the order ID for it.

Hello, Junaid. What would you like to know about account sale? You may also send us a question by sending a PM to our social media accounts: https://www.facebook.com/PlayerAuctions https://twitter.com/PlayerAuctions Or you may contact us directly by sending an email to support@playerauctions.zendesk.com.

Hello, Guilherme. I'm sorry to hear about this. Could you please post another question, then include your order ID, username, and ticket number (if possible) in the text? I'd like to be able to look into your case so I can provide you assistance. Thank you in advance.

Hello Chino. Thanks for writing back and posting the question. Please upload the screenshot to an image hosting site like Imgur (https://imgur.com/) then kindly send me the URL via private messaging here. I will review the screenshot and work on reinvestigating your case, Chino. Thanks for your patience with this. If you have other questions, please write another Q&A and I will be happy to help!

Hello Onurkan. If you mean you sold an account, then the buyer changed the email and password, that is fine --- it's what the process should be. But if you're worried that your email on the game account was hacked, then there was a problem with the exchange. What you should have done is change the email address on the game account to the email address your buyer wants; this way, your email address will remain intact. If you ever need help, please email support@playerauctions.zendesk.com - kindly include the order ID and your username, as well as details about your issue. Our team will help you out with it.

Hello Damien. I'm very sorry but we cannot provide information on this. Can you send us other questions that perhaps we can assist you with? Thank you in advance.

Hello Mathieu I was able to check on offer 142357976, your username is StamkosQc, correct? For this order, there is no order yet. Please be very careful that you weren't scammed --- you may have received a fake email. Please note that all official orders should also be logged in the orders section of your account page at PlayerAuctions. Please check; as per our end, there isn't any order for this, so you should NOT deliver the items/gold/content to that person. I will send you a private message so you may easily reply back, Mathieu. Best regards, Richard

Hi there, Guy. Your buyer needs to confirm receiving the account. Once he does, you will be paid in 3+ business days. If he does not confirm, he is given 72 hours as a grace period; if no confirmation comes from him after that, the order will close automatically and you will be paid in 3+ business days. Could you write another question and include the order ID? I can check on it for you and give you a status update on it. Thanks for writing to us, Guy.

Hello Anh. Please double check and make sure your account information is accurate and up-to-date. Our system picks up account information discrepancies and irregularities, and if there are any, the payment is declined. I'm sorry for the hassle. If it continues to happen, kindly try changing your payment method. We suggest GoCoin as it is directly allowed by our system.