• PlayerAuctions

PlayerAuctions

Overview

PlayerAuctions has a rating of 4.3 stars from 2,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery, and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 11 hours

Positive reviews (last 12 months): 94.5%
Positive
517
Neutral
3
Negative
27
301
See all photos

What reviewers want you to know

Positive highlights

  • They have a great selection and their customer support is top-notch.
  • I strongly recommend that if you are going to buy any game accounts that you use player auctions to buy it.

Critical highlights

  • This website full of Scam seller and Bad customer Service.
  • Warning, Player Auctions advertises 20min delivery on their website.
How would you rate PlayerAuctions?
Top Positive Review

“Very good EFT deals and sellers”

Jumsky K.
3/10/24

Spent a lot of time going back and forth between different sellers and I must say they are all positive to talk to. When I finally settled for one, I got asked to send in my documents just like most review complaints but found them out to be... ok, I guess? It wasn't to painful and I got accepted on the first try so mileage may vary. Overall it was pretty good. I hope I can buy again! :)

Top Critical Review

“Scam! Do not trust this website”

Lochie H.
1/18/24

This website is the biggest scam, after days of contacting seller I finally received details and then to make it worst they were all listed as N/A. Another few days pass and I got into the acc I payed good money for! Account password has been changed and now I'm locked out of my acc. I knew this website was dodgy asf and NSWRcompany are nothing but money scamming scums. Lucky this is internet because I'd kill you dog!

Reviews (2,532)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (149) player auctions (141) credit card (69) phone number (23) customer support (74) game accounts (38) trading site (26)
Thumbnail of user jumskyk
1 review
0 helpful votes
March 10th, 2024
Verified purchase

Spent a lot of time going back and forth between different sellers and I must say they are all positive to talk to.

When I finally settled for one, I got asked to send in my documents just like most review complaints but found them out to be... ok, I guess? It wasn't to painful and I got accepted on the first try so mileage may vary.

Overall it was pretty good. I hope I can buy again! :)

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thanks a lot for sharing the smooth and positive experience you had, Jumsky!

Thumbnail of user edwardl1146
1 review
1 helpful vote
March 30th, 2024
Verified purchase

I have ordered 3 times and was able to observe how they do orders. The system is efficient, they hold on to your money and the seller delivers. This won't be a problem if they're honest. If not, you can dispute and because they hold on to your money, you can be refunded as long as you provide valid evidence (?), I haven't had to do it but I'm glad it's there. It's honestly reassuring to buy given that the internet is a mostly anonymouse place.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thank you so much for taking the time to write us this detailed review and appreciation. Much appreciated, Edward!

Thumbnail of user rafaelm438
1 review
1 helpful vote
March 30th, 2024
Verified purchase

I was a little worried with the way they ask for identification then after that the order paused for about 30 minutes, but after a while the seller wrote he was probably from a different time zone then completed the order. Spent 24 more hours checking my CC and there were no unauthorized charges. I read later from someone on Reddit they actually ask IDs to make sure you made the payment so you can't take it back illegally and it made sense. It's a good site, it's honest just that some of the process aren't clear right away.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thanks a lot for the trust and for writing us this detailed review, Rafael. Rest assured, we do not make unauthorized charges and that's what the payment verification is for; to ensure only the authorized user may use the payment account on the site. If you have any questions about this, please let us know anytime.

Thumbnail of user lukask52
1 review
1 helpful vote
March 30th, 2024
Verified purchase

Did an amazing job fulfilling the power level request.
Updates...check
Full levels...check
Bonus money and equips...not part of the deal but still, check. :D

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thank you so much for letting us know about the smooth level service you had, Lukas.

Thumbnail of user joeyd206
1 review
0 helpful votes
March 6th, 2024
Verified purchase

Got something for FF XIV and the order was accurate. Seller updated me with every step and it closed just fine - no issues. Thank you!

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thanks a lot for the positive order confirmation, Joey!

Thumbnail of user codys509
1 review
0 helpful votes
April 11th, 2024
Verified purchase

An all-complete gold purchase experience. Great staff and sellers, fast notification and best of all safe delivery. I would surely order more. =)

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thank you very much for the kind rating and support, Cody!

Thumbnail of user alanb1561
1 review
0 helpful votes
February 11th, 2024
Verified purchase

Got a fantastic deal on a LoL account. Went for something low key, cheap skins but more of it. Was not disappointed at all.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thank you so much for the positive feedback, Alan. Happy gaming!

Thumbnail of user jeremys1394
1 review
0 helpful votes
January 7th, 2024
Verified purchase

Never had any issues finding good deals. Almost all sellers I saw sold gold at fair prices even if they have top ratings. Awesome for me and highly recommending it.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thanks a lot for sharing the easy and smooth experience you had, Jeremy. Happy gaming!

Thumbnail of user trenta174
1 review
0 helpful votes
February 12th, 2024
Verified purchase

They really came through with the leveling service. Seller updated me all the way and for a very minor delay (24 more hours), they threw in 5 extra levels. Outstanding imo.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thank you so much for sharing the smooth experience you had, Trent!

Thumbnail of user hasheym
1 review
0 helpful votes
March 28th, 2024
Verified purchase

I picked out an account offer and was not told of the contents and to my surprise there's 100m throw in. Amazing value.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Great to hear this! Thanks a lot for sharing this positive review, Hashey.

Thumbnail of user lennyh35
1 review
0 helpful votes
February 13th, 2024
Verified purchase

Account was ultra cheap! Not sure if seller even made profit from this haha but thanks all the same. Service was good!:-)

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thank you very much for the kind review, Lenny. Happy gaming!

Thumbnail of user leoc307
1 review
0 helpful votes
February 14th, 2024
Verified purchase

Made a good job with my account order. Fully compliant with all requests to turn over email and 2FA. Very nicely done.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thanks a lot; very happy to hear about the smooth and secure account trade you had, Leo!

Thumbnail of user crispina3
1 review
0 helpful votes
February 11th, 2024
Verified purchase

Made additional requests and seller said yes without hesitations. Great service and willing to go the extra mile.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Happy to hear about the good trade you had. Thank you so much for sharing this, Crispin!

Thumbnail of user justind869
Justin D.
1 review
0 helpful votes
February 27th, 2024
Verified purchase

Seller didn't waste any minute and was precise with the level service I wanted. He promised an overhead of 1 week but it was done in 4 days. It was amazing.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thank you so much for the positive feedback, Justin. :)

Thumbnail of user billyh477
Billy H.
1 review
0 helpful votes
January 17th, 2024
Verified purchase

Perfect Fortnite account insane price for 100 skins and 100 BP! So happy with this thank you very much PA fam!

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thank you very much for the positive review about your account purchase, Billy! Enjoy and happy gaming!

Thumbnail of user janw648
1 review
0 helpful votes
March 28th, 2024
Verified purchase

They don't have Paypal and verification can take about an hour.

That's about it though for the cons. The pros: they take care of orders swiftly and safely. They have a vast collection of offers and sellers, the choices are almost endless.

Most important of all, the deals I've done are legit. Really good using the site in spite of some setbacks.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thanks a lot for the wonderful and detailed review, Jan. We really appreciate this!

Thumbnail of user victorb628
1 review
0 helpful votes
March 4th, 2024
Verified purchase

I was protected from scams all the way and the order completed without any snags. Great stuff.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Great to hear this, Victor; thanks a lot!

Thumbnail of user krisf140
1 review
0 helpful votes
March 6th, 2024
Verified purchase

Had a power level service. Was crazy worried they might run off with the account but it got back to me safe and sound and there were even many small bonuses to the service. What's more my account info is intact, I was able to place 2FA again and we parted ways in a good way. Good and legit stuff, thanks.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Happy to hear about the smooth and trustworthy experience you had; thanks a lot for this, Kris.

Thumbnail of user lexm44
1 review
0 helpful votes
April 26th, 2024
Verified purchase

Got a good deal on some Marvel skins from Jimmysmurfer. 2FA and email change was available. Great value and I highly recommend him.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Many thanks for sharing the awesome account deal you had, Lex.

Thumbnail of user malekh7
1 review
0 helpful votes
February 12th, 2024
Verified purchase

Bought an account a few weeks ago and waited to do this so I can check if the services are really legit. So far it seems it is.:D

Hoping I can also sell here one day. I never asked your CS but do I need to pay anything when selling. Thanks for your attention.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thank you so much for coming back to write us a review about your account purchase, Malek. Much appreciated on that.:)

Below you may find the fees for selling; please note that posting offers is free, it's when the offer gets sold when the fees are applied.

https://support.playerauctions.com/hc/en-us/articles/115008180648-What-are-the-fees-to-sell-

Kindly let me know if you have more questions about this.

Thumbnail of user pedrok37
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

I am an old user on the site, have been with Playerauction since 2018 before the pandemic selling low level accounts and since 2022 I have also bought several stuff. Though I can't sell the stuff I buy here, my sale experience has been very good and they back up honest claims during disputes.

I will continue to enjoy using the site. =)

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thank you very much for the kind and detailed review, Pedro! We appreciate your continued stay on the site.

Thumbnail of user denzela7
1 review
0 helpful votes
April 17th, 2024
Verified purchase

Everything went well. Got a little worred that it's delayed but it still completed correctly. Seller apologized and still fulfilled it so we're all good.

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Glad to know everything was finished; thank you so much for this, Denzel.

Thumbnail of user nguyenm19
1 review
0 helpful votes
March 27th, 2024
Verified purchase

So helpful team.answer all my asking question on ticket to set up my bank account for complete sale. Transfer take a while tho it somewhat long at 2 weeks. Hope can making it fast next orders.but I will continue to sale

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thank you so much for your patience, Nguyen. Once your seller level grows, you can expect faster payout times:

https://support.playerauctions.com/hc/en-us/articles/115009859368-When-will-I-be-paid

Thumbnail of user andyb799
1 review
0 helpful votes
March 29th, 2024
Verified purchase

Kind CS. Manned by great people.
Helped me restore my account and lift the suspension due to a misunderstanding.
They accepted my dispute proof even though the case was complex.
Best, Andy

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thank you so much for patiently working with us and with the buyer on this, Andy.

Thumbnail of user denizh12
1 review
0 helpful votes
April 5th, 2024
Verified purchase

I have experience both user modes on this website and both have good functions.:)

1)As buyer they make sure I get my order correctly and with right price
2)As seller they make sure I get paid although seller experience require more patient because payout take 2 weeks

In spite any issues both experience are trustworthy. I am not very active but I planned to use it more!

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Thank you for sharing your back-to-back experience buying and selling, Deniz. Much appreciated on this!

Sitejabber for Business

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
Support T.
Support and Safety Management
Typically responds within 11 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

How do I know I can trust these reviews about PlayerAuctions?

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