We’re in this together! Stay safe with our COVID-19 guide

View
×

How easy is it to get a hold of customer service at Planterina.com?

asked by Margaret K. on 5/10/20

4 Answers

I placed several orders, they well mostly ok. But the moment there was a problem (missing item) the company showed its real face. Terrible customer service, lack of response, essentially no regard for their customers at all. Especially that they were the ones who made a mistake and not packed an item I ordered! Seriously avoid this site, unless you're ok with loosing money just for the chance of getting a rare plant.

Helpful (0)

Don't count on any customer service from this business.

Helpful (0)

I haven't had a problem via email. They responded within 24 hours. I was asking a general question. I haven't had a problem with any of the orders I've placed, and I've placed well over a dozen orders in 2020.

Helpful (0)

Doesn't happen. You will NOT here from this owner! DO NOT give this business a dime! You will be terribly disappointed!

Helpful (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the Planterina staff and other customers.

Posting guidelines
×
Have a question about
Planterina?
Post Review