Pigeonly Questions & Answers

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Here’s what consumers have asked with answers from Pigeonly staff and previous consumers.

33 questions answered

0% answered in 1 day

Question:

Why when i send my letters , or photos they say they sent but they are still being processed? Why when i send my letters , or photos they say they sent but they are still being processed?

Answer:

It is more than likely an updating issue. Everything I've sent through this app has been delivered within 3-5 days.

By Micheal A. over a year old

Question:

Did my letter get sent? i hit the send button after i finished typing and i was prompted to login. Did my letter get sent? i hit the send button after i finished typing and i was prompted to login.

Answer:

It will tell you if it was sent. If it went to the login again then no. Look at your history also. It will show if it was sent.

By Tanya B. over a year old

Question:

How does the 3 month phone service work? How does the 3 month phone service work?

Answer:

It doesn't. They cant even give the trial talk time they promise you

By Tina R. over a year old

Question:

Trying to set up the account. but when i go to pay for the plan i pick it won't go thru because it wants 19 digit card number. y card has 16 numbers

Question:

How long does a postcard or greeting card take to get to inmate

Question:

Can u send money to a inmate

Question:

Hey. so i'm not on visitor list so even if i put money through website he still can get it right?. if it is under his name. write me back.

Question:

Does anyone know how i get the $25 phone deposit back from pigeon.ly?

Question:

Does care packages have e cigs in them too that you can buy

Question:

What company should i use to send an inmate money?

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Typical questions asked:

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What is the return policy?
Where is the company located?

Pigeonly Questions & Answers

Why when i send my letters , or photos they say they sent but they are still being processed? Why when i send my letters , or photos they say they sent but they are still being processed?

Did my letter get sent? i hit the send button after i finished typing and i was prompted to login. Did my letter get sent? i hit the send button after i finished typing and i was prompted to login.

How does the 3 month phone service work? How does the 3 month phone service work?

Trying to set up the account. but when i go to pay for the plan i pick it won't go thru because it wants 19 digit card number. y card has 16 numbers

How long does a postcard or greeting card take to get to inmate

Can u send money to a inmate

Hey. so i'm not on visitor list so even if i put money through website he still can get it right?. if it is under his name. write me back.

Does anyone know how i get the $25 phone deposit back from pigeon.ly?

Does care packages have e cigs in them too that you can buy

What company should i use to send an inmate money?

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