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Why have my pictures been on Processing for like 5 days now?

asked by Paige B. on 11/26/19

3 Answers
I don't know. Mine haven't been processed for over two weeks and the email associated with customer service apparently does not exist because my correspondence with them was returned as undeliverable!
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Because they are fraudulent. My photos have been processing for over a month. It's a scam!
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I have had the same experience where processing time seems slow and I can't order until they receive the previous order. This means it takes approx 10 days and I can only send about 3 times a month. That being said, this is not a large company with many employees. Younger people have not really known how photo processing used to take a week or more. Digital has made that process much faster, however considering how many orders they process with an apparently small crew, I can see where the delay is. Also, for $499 a month, you can't expect them to send it faster than first class, and we don't have to pay extra for shipping. Therefore, I think it's to keep costs down and the service viable.
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