PetShop18 Questions & Answers

Here’s what consumers have asked with answers from PetShop18 staff and previous consumers.

3 questions answered

0% answered in 1 day

Question:

I have order 10 kg of dog food purepet on 12.10.2016 and paid for it and have not received any confirmation of the status of the shipment except to the fact that order is been received and relax, it is under process. phone calls are not being responded to and emails not being replied . is this company a fraud and just collecting orders and payment from unsuspecting customers. I have order 10 kg of dog food purepet on 12.10.2016 and paid for it and have not received any confirmation of the status of the shipment except to the fact that order is been received and relax, it is under process. phone calls are not being responded to and emails not being replied . is this company a fraud and just collecting orders and payment from unsuspecting customers.

Answer:

Dear Mr. Anthony, Regarding your order query you can call our customer care no. 7840000222 and 7840000333 (9:30am -6:30pm) or can mail at care@petshop18.com. Your query will be responded within a tat of 12 hrs... at max... And dont worry just cite your order id and you will get all information.

By pet s., over a year old

Question:

Hi just sent message, do you ship negasunt to uk, need some for my pets as wound powder. also interested in buying pet wormers. Hi just sent message, do you ship negasunt to uk, need some for my pets as wound powder. also interested in buying pet wormers.

Answer:

Sorry! We dont ship outside India... for now... still thanks for contacting us!

By pet s., over a year old

Question:

Hi; i have ordered royal canin dog food from bangalore. when can i expect to get the delivery of the product? Hi; i have ordered royal canin dog food from bangalore. when can i expect to get the delivery of the product?

Answer:

4 to 5 days

By ahinav k. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

PetShop18 Questions & Answers

Hi just sent message, do you ship negasunt to uk, need some for my pets as wound powder. also interested in buying pet wormers. Hi just sent message, do you ship negasunt to uk, need some for my pets as wound powder. also interested in buying pet wormers.

Hi; i have ordered royal canin dog food from bangalore. when can i expect to get the delivery of the product? Hi; i have ordered royal canin dog food from bangalore. when can i expect to get the delivery of the product?

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