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How easy is it to get a hold of customer service at PetCircle.com.au?

asked by Dave V. on 2/16/20

3 Answers
Initially it was reasonably prompt, however once they realised I was very dissatisfied and wasn't accepting of their scripted apologies they would disconnect me from live chat asap. This happened several times.
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Initially it was great but then it was a very long wait which I understood as there were many people wanting to purchaser goods for their animals.
I was fine with that.
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Just call the Chat line on the website. I got a reply in minutes and was able resolve my issue to my complete satisfaction
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