How easy is it to get a hold of customer service at PetCircle.com.au?

Question

How easy is it to get a hold of customer service at PetCircle.com.au?

asked by Dave V. on 2/16/20

3 Answers

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Phoebe C. 4 weeks, 1 day ago · Answer 1 · 2020-11-02T09:15Z

Phoebe C.

4 weeks, 1 day ago

Initially it was reasonably prompt, however once they realised I was very dissatisfied and wasn't accepting of their scripted apologies they would disconnect me from live chat asap. This happened several times.

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Danica P. on 3/22/20 · Answer 2 · 2020-03-22T11:00Z

Danica P.

on 3/22/20

Initially it was great but then it was a very long wait which I understood as there were many people wanting to purchaser goods for their animals.
I was fine with that.

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Brian H. on 2/16/20 · Answer 3 · 2020-02-16T05:23Z

Brian H.

on 2/16/20

Just call the Chat line on the website. I got a reply in minutes and was able resolve my issue to my complete satisfaction

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