Here’s what buyers have asked with answers from PetCircle staff and previous consumers.
3
questions answered
0%
answered within 1 day
Answer:
Initially it was reasonably prompt, however once they realised I was very dissatisfied and wasn't accepting of their scripted apologies they would disconnect me from live chat asap. This happened several times.
By Phoebe C., over a year old
Answer:
Considering pet circle price match and have quite high ratings on other review sites (this site seems to attract a lot of angry people) I would say pet circle is definitely a contender for cheap prices and wonderful customer service. Unless you have zero tolerance for any mistakes and if that is the case, I would recommend buying from nowhere.
By Jon N., over a year old
Answer:
Yes, I have never had been left angry by an unresolved issue with pet circle. They have always been willing to rectify any issue and this is why for the past 3 or 4 years I have only ever shopped with them for anything for my dogs.
By Jon N., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?