Yes, I was approached by PCtech24, Mike Potter, because he said my computer (a new one) had lots of problems, carried over from my old computer. He charged me $399.99 for advice 24/7 for one year. He also put Microsoft programs on my computer and said they would protect my computer for a lifetime. I am a bit nervous dealing with them as they sent me details and a type of contract and then when I contacted them and they had control of my computer, the documents supplied were gone. Are they a reputable company or not