Payoneer Questions & Answers

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Here’s what consumers have asked with answers from Payoneer staff and previous consumers.

64 questions answered
9% answered in 1 day
Question:

I need help with locked account. and i need it quick.

Answer:

When I try to enter it locks me out I had to change my password every time I entered but to no avail. I even try and access my account directly through the Payoneer.com site as opposed to entering via th Post Office but the same situation exists.

By Melanie B.
Question:

Answer:

You share a good article. It will help the beginner. Learn more about Payoneer from the article: http://www.techcitys.com/what-is-payoneer-who-are-payoneer/

By Olivia S.
Question:

I sent some money to my payoneer card almost a day now. normally i would recieve the money instantly. but up to now no money and no explanation as to why. i contacted upwork and i was told that the money was sent payoneer just needs to accept it for it to be visible within my account. what's the problem?

Answer:

Hi Eva, normally in cases like this it could been and issue with sending the funds from Upwork. Having said that, please feel free to send me a private message with any refence number you have from Payoneer (in case you got one) and I'll be happy to take a look.

By Payoneer P.
Question:

Good day, i have a youtube account and i also upload videos on youtube. and right about now i want to earn money through my youtube account. i have an adsense account which already has been linked to my youtube and also i have monetize my youtube account, i guess what is left for me is to have an account in united state. i have always hears of payoneer account and how credible they are. but i have tried opening an account with them but it seems impossible. please i would want you to help me in opening payoneer account. i would be most grateful. thanks and my informations are names: onyenobi chinedu victor age: 20 date of birth: 14/10/1995 web: https://m.youtube.com/?client

Answer:

Hi Chinedu, thank you for sharing your feedback. I'd be happy to look into this for you, so feel free to send a private message for any reference number you received from Payoneer and share any details on the problem you experienced while signing up.

By Payoneer P.
Question:

Can i open an account in the name of a us corporation? if so how do i transfer funds into and out of the account without using the atm card?

Answer:

Hi Janice, in order to answer your question I'll be happy if you can provide me more details on you line of business and needs for your Payoneer account. Feel free to contact me in private message or answer here.

By Payoneer P.
Question:

Do you provide credit card terminals for our customers to use to pay by visa, mastercard or amex?

Answer:

Hi Gloria, Payoneer cannot be used as a credit card terminal for payments. Having said that, we can recommend some options for you in this post- there is a list of trusted payment processors that might suit your needs: http://blog.payoneer.com/understanding-online-payment-services/

By Payoneer P.
Question:

How much are the fees?

Answer:

The only fee is that every money transfer costs 3 USD. It's the lowest rate on the planet!

By Jannette F.
Question:

I recieved a payment on my payment history not in my balance as usual

Answer:

May be global payment service is blocked. Now it should be called to payoneer

By Morgon J.
Question:

Do you also have customer service by phone?

Answer:

Yes the phone numbers are listed in the contact section of the website

By Marvin R.
Question:

How can i get a payoneer card?

Answer:

As soon as you have funds totalling 30$ in your account you may order a Payoneer MasterCard debit card posted right to your door

By Firas M.

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