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Payoneer Questions & Answers

8,749 reviews
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Here’s what consumers have asked with answers from Payoneer staff and previous consumers.

64 questions answered
9% answered in 1 day
Question:

Can i transfer funds from my canadian bank to my payoneer account?

Question:

How can i use payoneer?

Question:

I was offered to get paid via your service. how do i get your debit card if i dont want the money in the bank?

Question:

Hi can i use my payoneer account as a savings account?

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Question:

Are you a bunch of rip offs like i'vve herd

Question:

Hi why payoneer is so $#*!ed up with services the are actually meant to provide which is only they do.

Question:

Why would a payoneer staff member repeatedly send the same stupid response when i already provided everything asked in the first response? i replied to a reference number and the response i get back is to contact the same bank that just told me to contact them

Question:

Hi i have got 7000 usd into my payoneer account and they said they withdrawn the amount to my local bank account in india. but i haven't received any funds in my bank account. when i called payoneer customer care they said to send me my bank statement which i sent but after that no reply from them. my bank is asking swift copy of the transaction to trace the funds but they are not giving it. they are telling it will take couple of days to get swift copy. can anyone help me on this it's been more than 10 days. please help

Answer:

Hello, Im facing the same problem. Did you guys finally receive the payment? Its been more than 9days And I still didnt receive any response from them. Please Help!

By Varsha R.
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Question:

I find it very strange that you request a copy of ssn as well as id (driving licence). one of those should be enough and all of the other credit companies always claim that they would never solicit such copies via email. it just does not sound right

Answer:

I am having same problem with payoneer asking for a copy of my Social Security Card via their website chat. This is so wrong. They blocked my card because they claim there was a suspicious charge by a suspicious 3rd party. They have refused to provide proof of this and just want me to take their word for it. To ship the card to my new address. They want my SSC, USA drivers license, recent utility bills. All via live chat. This is so wrong. And as at today 16th March 2018 at 10:21am EST, Payoneer is still not listed on the Mastercard Compliant Service Providers List. I was using them to receive payments from 2Checkout for my website. I just closed the 2Checkout account a few days ago and in less than a week payoneer blocks my card with this weird lame story of suspicious charge by a transport company. My guess is that they know I will no longer be using 2Checkout for all the thousands of dollars worth of business, which means no more business via the payoneer card either so they want to scam me and seize the remaining funds on the card. They have even refused to let me move the funds to my USA bank account. They insist I must order a new card and must provide a copy of my SSC even after I have dangerously uploaded to them via live chat my drivers license and utility bills. THIS IS SO WRONG

By Ola O.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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