PatPat Questions & Answers

Hi Michelle, We appreciate the interest you show in purchasing from our website. Due to slight differences in item sizing between manufacturers, we have created our own size chart. You can be assured that items are consistent with our size chart with an allowable deviation of only 2 centimeters for our Baby & Toddler products, 4 centimeters for our regular selections for Men and Women, and 5 centimeters for our Maternity/Nursing selections. For the best fit, we do recommend buyers to not base their choice on the size they normally purchase, but to use a measuring tape and compare your measurements with our size chart. When measuring around your body, such as bust, waist, and hips, you want to ensure that it is as horizontal as possible. Ensure that the measuring tool is always close against your body, but don't hold it too tight. The general rule is close but comfortable - not tight and not loose. You may also measure a similar style of clothing you currently own, that fits you well, and compare which size it corresponds to on our size chart. Feel free to contact us at https://us.patpat.com/article/help/contact if you have further inquiries for more detailed information. Have a great day!

Hi Hadiqa, We appreciate the interest you show in purchasing from our website. Yes, we deliver to Pakistan. You can check other delivery details from this link: https://us.patpat.com/article/help/helpmain/What-Countries-Do-You-Ship-To-How-much-is-the-cost-of-delivery-How-Long-Is-Your-Shipping-Time/872 Thank you for your time.

Hi Cathie, Thank you for your inquiry. Delivery to Canada takes 14-22 with our standard delivery. You can check more details from here: https://us.patpat.com/article/help/helpmain/What-Countries-Do-You-Ship-To-How-much-is-the-cost-of-delivery-How-Long-Is-Your-Shipping-Time/872 Thank you

Dear Mohale, Thank you for your inquiry. Delivery time frame to South Africa takes 12-26 days. You can have the other details here: https://us.patpat.com/article/help/helpmain/What-Countries-Do-You-Ship-To-How-much-is-the-cost-of-delivery-How-Long-Is-Your-Shipping-Time/872 Should you need more assistance, please contact us at https://us.patpat.com/article/help/contact Have a great day!

Hi there, Thank you for your inquiry. Please note that the ongoing promotion has a limited number of items per user/account. When you go over the limit, the exceeding item/s will be on its regular price. We have set this limit because sale items are limited in stock and to give all customers a fair chance to avail of the discounted price. Should you need more assistance, please contact us at https://us.patpat.com/article/help/contact Have a great day!

Hi Flora, Thank you for the interest you show in purchasing from us. The delivery time frame depends on which shipping method you'd choose upon placing an order. You may check the details from this link: https://us.patpat.com/article/help/helpmain/What-Countries-Do-You-Ship-To-How-much-is-the-cost-of-delivery-How-Long-Is-Your-Shipping-Time/872 Should you need more assistance, please do not hesitate to let us know. We are happy to have served you.

Hi Deandra, Thank you for the interest you show in purchasing from our size. The size we display on the website for the shoes is the length only. You can always use our size chart if you are not sure which size to choose. Let us know if you have other inquiries and we will assist you accordingly. Have a great day!

Hi Edie, Thank you for contacting Patpat. We apologize if you have difficulties placing an order. May we know if you are placing an order through the website on a computer or through the Patpat mobile app? If you are using your computer, may we suggest clearing your browser's cache and cookies. You may also try using a different web browser. For more information on how to do this, you may follow this link: https://www.wikihow.com/Clear-Cache-and-Cookies If you're using the mobile app, try to uninstall and reinstall the app and this would usually solve the problem. Should you need more assistance, please do not hesitate to email us back. We will be more than happy to assist you.

Hi, Thank you for your inquiry. These sizes are our supplier's size which is equivalent to the sizes on our size chart. Size 70 is 0-3 Months, size 80 is 3-6 Months and size 90 is 6-9 Months. You can be assured that items are consistent with our size chart with an allowable deviation of only 2 centimeters for our Baby & Toddler products, 4 centimeters for our regular selections for Men and Women, and 5 centimeters for our Maternity/Nursing selections. For the best fit, we do recommend buyers to not base their choice on the size they normally purchase, but to use a measuring tape and compare your measurements with our size chart. When measuring around your body, such as bust, waist, and hips, you want to ensure that it is as horizontal as possible. Ensure that the measuring tool is always close to your body, but don't hold it too tight. The general rule is close but comfortable - not tight and not loose. You may also measure a similar style of clothing you currently own, that fits you well, and compare which size it corresponds to on our size chart. Should you need more assistance, please do not hesitate to let us know. We are happy to have served you.

Hi, Thank you for contacting PatPat and we appreciate the interest you show in purchasing from our Website. Delivery time frame to Puebla, Mexico takes 10-22 business days for express shipping and 12-27 business days for standard shipping. You may find that information here: https://us.patpat.com/article/help/helpmain/What-Countries-Do-You-Ship-To-How-much-is-the-cost-of-delivery-How-Long-Is-Your-Shipping-Time/872 For other inquiries, you may contact us via https://us.patpat.com/en/article/help/contact Should you need more assistance, please do not hesitate to let us know. We are happy to have served you.