I have received my order a few days ago and some of the items do not fit. Do I need to call?

asked by Janell S. on 5/21/19

2 Answers
Thumbnail of user cang

Hi Janell,

We're sorry to hear about the issue you've encountered with the fit of the items you received.
You may review our Return and Exchange Policy here:
https://www.patpat.com/article/help/Refund,-Returns-And-Exchanges/Returning-Items/252

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

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Thumbnail of user maysal

Envia um email, logo resolvem seu problema, é super rápido e confiável

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