PartsGeek Questions & Answers

Here’s what consumers have asked with answers from PartsGeek staff and previous consumers.

14 questions answered

14% answered in 1 day

Question:

Where are your warehouses

Answer:

I think the office is in Texas but they ship from all over.usually ships from company they buy part from.so could be anywhere.,

By D.C. H. over a year old

See more answers (2)

Question:

Why do they make you pay for return? Why do they make you pay for return?

Answer:

Because they are either crooks, or they have some nut in the warehouse grabbing whatever and sending it to you even if it's wrong wrong wrong!

By Ben V. over a year old

Question:

I have not received a confirmation email for the order i placed yesterday.....order number 15-36917576 I have not received a confirmation email for the order i placed yesterday.....order number 15-36917576

Answer:

I received an confirmation within an hour of making my purchase.

By Tada S. over a year old

Question:

Pg sold me the wrong part and to add insult to injury i have to pay the shipping back to them and my car remains disabled for god knows how long. i'll never buy from them again. fool me once shame on you, fool me twice, shame on me! Pg sold me the wrong part and to add insult to injury i have to pay the shipping back to them and my car remains disabled for god knows how long. i'll never buy from them again. fool me once shame on you, fool me twice, shame on me!

Answer:

I wrote Better Business Bureau. Still waiting on an answer. They told me that they have a 30 day return policy. With Covid-19 going on it's hard to get a mechanic to do work at your home so if you fall outside that time limit, they won't refund you. Furthermore they guarantee correct fitment, but send you wrong parts and you can't send back for correct one or get a refund.

By Amanda K. over a year old

Question:

When it said this part fits gmc sierra c1500 5.7l v8 vin k. what's does vin k mean

Question:

When it said this part fits gmc sierra c1500 5.7l v8 vin k. what's does vin k mean

Question:

I would appreciate if a higher up would contact me, i have not been contacted due to the parts i'm missing i spent just over $800.

Question:

Yes i'm returning a starter back to you better friend of mine helped me get on her computer i used my credit card and i'm shipping the starter back to

Question:

Thinking of ordering the complete ac discharge tube assembly and complete radiator fan assembly for 2013 hyundai santa fe. does it sound safe?

Question:

Hello my name is adam charles and i ordered rear rotors and brake pads for 2005 audi a4 quattro cabriolet. but i haven't gotten anything showing i pai

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

PartsGeek Questions & Answers

Where are your warehouses Where are your warehouses

Why do they make you pay for return? Why do they make you pay for return?

I have not received a confirmation email for the order i placed yesterday.....order number 15-36917576 I have not received a confirmation email for the order i placed yesterday.....order number 15-36917576

When it said this part fits gmc sierra c1500 5.7l v8 vin k. what's does vin k mean

When it said this part fits gmc sierra c1500 5.7l v8 vin k. what's does vin k mean

I would appreciate if a higher up would contact me, i have not been contacted due to the parts i'm missing i spent just over $800.

Yes i'm returning a starter back to you better friend of mine helped me get on her computer i used my credit card and i'm shipping the starter back to

Thinking of ordering the complete ac discharge tube assembly and complete radiator fan assembly for 2013 hyundai santa fe. does it sound safe?

Hello my name is adam charles and i ordered rear rotors and brake pads for 2005 audi a4 quattro cabriolet. but i haven't gotten anything showing i pai

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Where are your warehouses