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Order id: PNOC-717129 so far not impressed with service several times my essay has been sent back for revision it keeps coming back totally wrong so not very happy. I have emailed the writer many questions no response. Was not even a title for essay basic things like line spacing that i required not adhered to im an english student lots of american grammer used and when i pointed this out they took it out but replaced it with wording that now does not even make any sense so if it can be ammended great but otherwise not sure i will use service again

asked by sharon k. on 5/26/16

2 Answers

Hello Sharon,

We are extremely sorry that you were not satisfied with the way your order was handled. We also apologize that you had to go through so much trouble just to get your order according to your standard.

By now, you must have realized that we offer our clients with unlimited revisions policy so that they can utilize it to the maximum or until they get their orders according to their liking. Being an international company, we are always crowded with a plethora of orders from all around the world. To handle the workload efficiently, we have hired tons of writers. We are still in the process of hiring many other writers so that they can help us in tackling a number of orders in a better way. Many of the newly employed writers lack experience due to which they fail to impress a few of our clients. We have held many training sessions to help our newly employed writers have a better understanding of what we want and what our clients want.

It seems to us that your revisions were being handled by our inexperienced new writers. We apologize for your experience once again. Keep in mind that we are still giving them training in this regard so sometimes they fail to achieve some orders according to their expectations.

As customer satisfaction is our top priority, we would like you to avail our revision policy once again but this time, we will make sure that your order is being handled by one of our seasoned writers.

Thank you,
Team PapersNow

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