Same as everyone else, I placed an order December 15, 2016 and have not received the items. I have emailed numerous times and called a phone number and left a message. No reply. Today I tried the "live chat" which is also a road to nowhere. No one responds and they tell you to call the number. I will be reporting this a fraud tomorrow 1/9/16 to my bank. DO NOT ORDER FROM THEM, THEY ARE A SCAM AND FRAUD.