OShopLive Questions & Answers

Here’s what consumers have asked with answers from OShopLive staff and previous consumers.

28 questions answered

7% answered in 1 day

Question:

What is your physical address in china? What is your physical address in china?

Answer:

Zhang Haiming 4th floor, Building GGuanTang Gong Ye Yuan, GuanTang Village, NanCun Town, PanYu District, 511400, Guangzhou, China Tell 13301386242

By JD K. over a year old

Question:

I am having trouble trying to return a dress & have been emailing your service center often, please i need a refund ! thanks, darleen nash I am having trouble trying to return a dress & have been emailing your service center often, please i need a refund ! thanks, darleen nash

Answer:

Zhang Haiming 4th floor, Building GGuanTang Gong Ye Yuan, GuanTang Village, NanCun Town, PanYu District, 511400, Guangzhou, China Tell 13301386242 Request a signature upon delivery because they will say they never received you package

By JD K. over a year old

Question:

I have areturn & am getting nowhere via email

Answer:

Zhang Haiming 4th floor, Building GGuanTang Gong Ye Yuan, GuanTang Village, NanCun Town, PanYu District, 511400, Guangzhou, China Tell 13301386242 Oshoplive address. Request a signature upon delivery because they will tell you they never received your package.

By JD K. over a year old

Question:

Has anyone been successful with cancelling under 24 hours and getting a full refund?? Has anyone been successful with cancelling under 24 hours and getting a full refund??

Answer:

No this is a scam! The company only wants your money and once recieved may send anything without exchange.

By Lydia W. over a year old

Question:

Hello, i have ordered a dress from your website ... can i expect a dress similar to the one on the photo? by the comments i read on most internet site Hello, i have ordered a dress from your website ... can i expect a dress similar to the one on the photo? by the comments i read on most internet site

Answer:

Yes, when you receive you will know. If you don't like, you can contact us for return any time. Best Regards.

By Vinson L., over a year old

Question:

Hi i want to buy this dress but dont know how is the quality lace split-joint long sleeve v-neck split-side maxi dress. please advised Hi i want to buy this dress but dont know how is the quality lace split-joint long sleeve v-neck split-side maxi dress. please advised

Answer:

Do not do it! It's a scam. You will get a really poor quality imitation, not the one in the picture. Do not waste your money.

By Sah C. over a year old

Question:

I emailed customer service last week for a return, i still did not receive a return address I emailed customer service last week for a return, i still did not receive a return address

Answer:

We are sorry you are not satisfied with the products, if you need return, please contact "service@oshoplive.com" We will help solve for you. Best Regards.

By Vinson L., over a year old

Question:

I'd like to know where my dress is please. it's way over the scheduled delivery date and i can't see the shipping status!

Answer:

Please contact Service@oshoplive.com. We will help solve this issue for you. Best Regards.

By Vinson L., over a year old

Question:

You sent an order out on the 14th, i have 2 orders, they are still not here. is this a real company? marisa

Answer:

Yes, please rest assured. Could you tell me your order number?

By Vinson L., over a year old

Question:

I have not received my order .. how can i find out the status of it? I have not received my order .. how can i find out the status of it?

Answer:

Please contact with the email Service@oshoplive.com Thank you.

By Vinson L., over a year old

123456

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

OShopLive Questions & Answers

What is your physical address in china? What is your physical address in china?

I am having trouble trying to return a dress & have been emailing your service center often, please i need a refund ! thanks, darleen nash I am having trouble trying to return a dress & have been emailing your service center often, please i need a refund ! thanks, darleen nash

I have areturn & am getting nowhere via email I have areturn & am getting nowhere via email

Has anyone been successful with cancelling under 24 hours and getting a full refund?? Has anyone been successful with cancelling under 24 hours and getting a full refund??

Hi i want to buy this dress but dont know how is the quality lace split-joint long sleeve v-neck split-side maxi dress. please advised Hi i want to buy this dress but dont know how is the quality lace split-joint long sleeve v-neck split-side maxi dress. please advised

I emailed customer service last week for a return, i still did not receive a return address I emailed customer service last week for a return, i still did not receive a return address

I'd like to know where my dress is please. it's way over the scheduled delivery date and i can't see the shipping status! I'd like to know where my dress is please. it's way over the scheduled delivery date and i can't see the shipping status!

You sent an order out on the 14th, i have 2 orders, they are still not here. is this a real company? marisa You sent an order out on the 14th, i have 2 orders, they are still not here. is this a real company? marisa

I have not received my order .. how can i find out the status of it? I have not received my order .. how can i find out the status of it?

Can’t see your question? Ask to get answers from the OShopLive staff and other customers.

I have areturn & am getting nowhere via email

I'd like to know where my dress is please. it's way over the scheduled delivery date and i can't see the shipping status!

You sent an order out on the 14th, i have 2 orders, they are still not here. is this a real company? marisa