OpenSky Questions & Answers

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Here’s what consumers have asked with answers from OpenSky staff and previous consumers.

260 questions answered
21% answered in 1 day
Question:

Soo.. i recently ordered a xxxtentacion hoodie, said it would take 7-10 days. its been 2 weeks now. what the $#*!?

Answer:

Hi Michele! We are sorry to learn that your item is delayed. What is your order number? We will be happy to look into this. Thanks!

By OpenSky E.,
Question:

Caterers for thanksgiving feast

Answer:

Hi Valerie! We are an online marketplace. Good luck with your feast! Thanks!

By OpenSky E.,
Question:

How long does it take for me to get the card? i've waited for 15 business days and do i get a notification that the card is on the way?

Answer:

Hi Keith! We are an online marketplace, we do not offer cards. Thanks!

By OpenSky E.,
Question:

How long does open sky application stay open for?

Answer:

Hi Mike! We are an online marketplace. We do not require an application. Thanks!

By OpenSky E.,
Question:

The wallet rings even without the app!!!! and bluetooth off!!!! i want it to shut up

Answer:

HI there! Sorry to hear that you are having an issue with your smartwallet. Please email our Customer Love team. https://www.opensky.com/content/contact-us We will be happy to look into what we can do to fix this. Thanks!

By OpenSky E.,
Question:

I spent $80 on 4 pairs of contacts. the package says delivered & only 2 showed up. no response to multiple msgs & no phone help available.

Answer:

Hi Dia! What is your order number? Our Custoemr Love team will check into this matter and reach out to you. Thanks!

By OpenSky E.,
Question:

Answer:

Hi Joanna! Please email our Customer Love team. They will be happy to assist you with accessing your account. Thanks! openskysupport@opensky.com

By OpenSky E.,
Question:

Does open sky ship internationally?

Answer:

Hi Isaiah! Unfortunately, we do not offer international shipping. Have a great day!

By OpenSky E.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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