OpenSky FAQ | Sitejabber

Question:

Is there a line of credit for shopping on your website , buy now , pay later?

Answer:

Hi Charlotte! No, we do not offer a line of credit. AT times, we offer discounts, but all items must be paid for at time of purchase. Thank you!

By OpenSky E., over a year old

Question:

I had ordered a set of purses as advertised on a facebook page. they were paid their money on 11/14/17. i have yet to get any help. can you help? I had ordered a set of purses as advertised on a facebook page. they were paid their money on 11/14/17. i have yet to get any help. can you help?

Answer:

We apologize for the difficulties! Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will do our best to assist you with this matter as soon as possible.

By OpenSky E., over a year old

Question:

Where do your products come from?

Answer:

Hi Madell! We have suppliers from all over the world. Please email our Customer Love team directly from https://www.opensky.com/content/contact-us to ask about a specific item and we will do our best to assist you with this matter as soon as possible.

By OpenSky E., over a year old

Question:

Hi, i returned a massager because my dr said im unable to use it, due to metastatic breast cancer. can i get a store credit? thank you in advance! Hi, i returned a massager because my dr said im unable to use it, due to metastatic breast cancer. can i get a store credit? thank you in advance!

Answer:

Hi Janice! We do not offer store credit for returns, only refunds. When the returned item is received, we will credit back the original payment method. Please let us know if you have any more concerns. Thanks!

By OpenSky E., over a year old

Question:

I received my order but it was not as i order and also not the quality. i need to return it asap and went through w the request but what do i do now? I received my order but it was not as i order and also not the quality. i need to return it asap and went through w the request but what do i do now?

Answer:

We apologize for the difficulties! Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will do our best to assist you with this matter as soon as possible.

By OpenSky E., over a year old

Question:

Are the wowwee fingerlings the actual brand wowwee or an off brand Are the wowwee fingerlings the actual brand wowwee or an off brand

Answer:

Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will do our best to assist you with this matter as soon as possible.

By OpenSky E., over a year old

Question:

Is this available in canada? Is this available in canada?

Answer:

Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will do our best to assist you with this matter as soon as possible.

By OpenSky E., over a year old

Question:

I have contacted you every single day for weeks - i returned a bag to that was not the size you said it was. i have not received my refund or a reply I have contacted you every single day for weeks - i returned a bag to that was not the size you said it was. i have not received my refund or a reply

Answer:

Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will do our best to assist you with this matter as soon as possible.

By OpenSky E., over a year old

Question:

I brought a black blouse a few weeks ago and it doesn't fit. how do i return it for a bigger size. I brought a black blouse a few weeks ago and it doesn't fit. how do i return it for a bigger size.

Answer:

Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will do our best to assist you with this matter as soon as possible.

By OpenSky E., over a year old

Question:

I am worried about the authenticity of a skin care product you are selling at a significantly lower price than others online. how can i be sure? I am worried about the authenticity of a skin care product you are selling at a significantly lower price than others online. how can i be sure?

Answer:

Please email our Customer Love team directly from https://www.opensky.com/content/contact-us and we will do our best to assist you with this matter as soon as possible.

By OpenSky E., over a year old

OpenSky Questions & Answers

Is there a line of credit for shopping on your website , buy now , pay later?

I had ordered a set of purses as advertised on a facebook page. they were paid their money on 11/14/17. i have yet to get any help. can you help? I had ordered a set of purses as advertised on a facebook page. they were paid their money on 11/14/17. i have yet to get any help. can you help?

Where do your products come from?

Hi, i returned a massager because my dr said im unable to use it, due to metastatic breast cancer. can i get a store credit? thank you in advance! Hi, i returned a massager because my dr said im unable to use it, due to metastatic breast cancer. can i get a store credit? thank you in advance!

I received my order but it was not as i order and also not the quality. i need to return it asap and went through w the request but what do i do now? I received my order but it was not as i order and also not the quality. i need to return it asap and went through w the request but what do i do now?

Are the wowwee fingerlings the actual brand wowwee or an off brand Are the wowwee fingerlings the actual brand wowwee or an off brand

Is this available in canada? Is this available in canada?

I have contacted you every single day for weeks - i returned a bag to that was not the size you said it was. i have not received my refund or a reply I have contacted you every single day for weeks - i returned a bag to that was not the size you said it was. i have not received my refund or a reply

I brought a black blouse a few weeks ago and it doesn't fit. how do i return it for a bigger size. I brought a black blouse a few weeks ago and it doesn't fit. how do i return it for a bigger size.

I am worried about the authenticity of a skin care product you are selling at a significantly lower price than others online. how can i be sure? I am worried about the authenticity of a skin care product you are selling at a significantly lower price than others online. how can i be sure?

Can’t see your question? Ask to get answers from the OpenSky staff and other customers.

OpenSky Questions & Answers

Is there a line of credit for shopping on your website , buy now , pay later? Is there a line of credit for shopping on your website , buy now , pay later?

I had ordered a set of purses as advertised on a facebook page. they were paid their money on 11/14/17. i have yet to get any help. can you help? I had ordered a set of purses as advertised on a facebook page. they were paid their money on 11/14/17. i have yet to get any help. can you help?

Where do your products come from? Where do your products come from?

Hi, i returned a massager because my dr said im unable to use it, due to metastatic breast cancer. can i get a store credit? thank you in advance! Hi, i returned a massager because my dr said im unable to use it, due to metastatic breast cancer. can i get a store credit? thank you in advance!

I received my order but it was not as i order and also not the quality. i need to return it asap and went through w the request but what do i do now? I received my order but it was not as i order and also not the quality. i need to return it asap and went through w the request but what do i do now?

Are the wowwee fingerlings the actual brand wowwee or an off brand Are the wowwee fingerlings the actual brand wowwee or an off brand

Is this available in canada? Is this available in canada?

I have contacted you every single day for weeks - i returned a bag to that was not the size you said it was. i have not received my refund or a reply I have contacted you every single day for weeks - i returned a bag to that was not the size you said it was. i have not received my refund or a reply

I brought a black blouse a few weeks ago and it doesn't fit. how do i return it for a bigger size. I brought a black blouse a few weeks ago and it doesn't fit. how do i return it for a bigger size.

I am worried about the authenticity of a skin care product you are selling at a significantly lower price than others online. how can i be sure? I am worried about the authenticity of a skin care product you are selling at a significantly lower price than others online. how can i be sure?

Can’t see your question? Ask to get answers from the OpenSky staff and other customers.

Is there a line of credit for shopping on your website , buy now , pay later?

Where do your products come from?