WHERE IS MY ORDER? It was supposedly shipped with 2 day priority mail and was to be delivered on 12/28 with no progress in tracking info since date of supposed pick-up. Tracking #9405511899223158739917. ITEM WAS PAID FOR AND I EXPECT DELIVERY! I guess I should have seen your reviews before I placed an order and my credit card was charged. I would like a response immediately!

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WHERE IS MY ORDER? It was supposedly shipped with 2 day priority mail and was to be delivered on 12/28 with no progress in tracking info since date of supposed pick-up. Tracking #9405511899223158739917. ITEM WAS PAID FOR AND I EXPECT DELIVERY! I guess I should have seen your reviews before I placed an order and my credit card was charged. I would like a response immediately!

asked by Kris M. on 1/4/16

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OpenSky E. [OpenSky Rep] · Answer 1 · 2016-01-04T07:14Z

OpenSky E. [OpenSky Rep]

on 1/4/16

Hi Kris! We are sorry to see that there has been no movement since your shipment was picked up. OpenSky hosts thousands of different shops, and we may need to follow up with the merchant directly to confirm why your shipment is held up. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will do our best to assist you with this. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.

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barb k. · Answer 2 · 2016-01-09T05:34Z

barb k.

on 1/9/16

It's always the same answer "we host thousands of different shops" well why don't you make that shop responsible for what they have done. Don't make excuses for them make them return the money or send the product.

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