Just wondering how long before I get my package. I ordered it on Jan 1. It was picked up Jan 6. No new info since it arrived and departed facility in Dallas, TX, Jan 15th. Tracking number 9400111899223112594542

asked by KRISTI E. on 1/17/16

1 Answer
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Hi Kristie E.! It appears that the tracking information you provided has since been updated, and your order is now scheduled to arrive on Tuesday, January 19,2016. We have been seeing some similar delays with this particular post office in Texas and are trying to get to the bottom of the cause. Please feel free to call our Customer Love team at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, if you need any further assistance with this. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer. We apologize for the difficulties.

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