I bought a dash cam & it does not work. Even after re-formatting micro card seems that connectors don't work & IR is flashing like lightening bolt while "recording". I emailed customer service last week but they must be really busy, because here I wait. So it is on its way way back to Texas. Mama warned me about things that are too good to be true.

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I bought a dash cam & it does not work. Even after re-formatting micro card seems that connectors don't work & IR is flashing like lightening bolt while "recording". I emailed customer service last week but they must be really busy, because here I wait. So it is on its way way back to Texas. Mama warned me about things that are too good to be true.

asked by Shelley H. on 3/14/16

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OpenSky E. [OpenSky Rep] · Answer 1 · 2016-03-14T04:38Z

OpenSky E. [OpenSky Rep]

on 3/14/16

Hi Shelley! We are sorry to hear this product is not working properly. If you sent us an email from https://www.opensky.com/content/contact-us a week ago, you certainly should have heard back from us already, so I suspect our reply may have gone into your spam folder or something similar. In any event, please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to assist you with this as soon as possible.

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