Hi Marlene! In order to ensure you no longer receive promotional emails from us, just log-in to your account, mouse over your name in the upper-right corner, and click the "Email Settings" link. From there, just uncheck the desired options and click the "Same My OpenSky Preferences" button. Making this change will *not* prevent you from receiving updates from our Customer Love team about your return. If you need any further assistance with this, please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to continue working with you.