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OnlineCityTickets Questions & Answers

9,001 reviews
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Here’s what consumers have asked with answers from OnlineCityTickets staff and previous consumers.

50 questions answered
18% answered in 1 day
Question:

I have seen all the terrible reviews about onlineticketcity. i know many people had issues with cost and their outrageous service fees. for those of you that ordered tickets through them, did you get your tickets emailed to you on time and we're the tickets legit? we're you able to attend the event? i ordered tickets through them and now i am really worried!

Answer:

I don't know if this is too late but my tickets came on time and were valid! I had no problems getting in so don't worry!

By clara g.
Question:

Answer:

My tickets were valid!

By clara g.
Question:

Why do you have so many bad reviews? i ordered blake shelton tickets before reading the reviews and now, i am very worried

Answer:

My tickets were valid!

By clara g.
Question:

I am reading the reviews and think i should cancel my order. sounds like a scam artist at work. how do you respond to that? really nervous and want to cancel immediately

Answer:

My tickets were valid! They state clearly on their site that they sell real tickets so if they were scammers they would have been sued to hell and back by now

By clara g.
Question:

What happens if the person who sold me the tickets scammed me?

Answer:

Challenge it in the credit card billing and put it out in social media.

By Max W.
Question:

Why do the tickets come as a screenshot on an email

Question:

I cannot get a response from the contact us addresses given on their website. it's regarding delivery of tickets.

Question:

I purchased tickets in march. event is saturday 8pm. still haven't received mobile tickets. i called and go horrible response of why i dont have them

Question:

Im a little concerned that i got scammed out of tickets. has anyone been completely screwed by these people?

Question:

I purchased 2 tickets to the knotfest 2019 show (7 september) and have not received the digital tickets yet. when will they show up?? is this normal?

Can’t see your question? Ask to get answers from the OnlineCityTickets staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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