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I am looking at ordering 7 dresses for my daughters wedding however am really concerned having read the poor reviews on here.
asked by Susan C. on 7/9/15
1 Answer
Honestly it's not worth the risk, yes they're cheaper and you're saving money but they're done to a really poor standard - and the ones I ordered were just a plain satin material, no fancy business. I've emailed their customer service frequently and even after they eventually said they would compensate me 10% of what I spent I've since received nothing and now don't get replys to my emails at all.
My honest opinion is you'll more likely than not need to pay for alterations for the dress as well as the dress price and shipping, if that works out cheaper for you than getting another dress than it might work but it didn't work for me.
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I ordered a dress back in February and still haven't received my dress. I spoke with someone on another order and they informed me that it was held up in customs due to OKdress not getting with someone to pick up at customs? Could this still be the issue for not received! My dress is still processing but the money has been taken out of my account what should I do? I cant track my parcel. Hello. Did anybody actually get a refund from them ? I have just ordered my prom dress from OKdress and after reading the reviews, i am now really nervous if my dress is going to come alright. My prom is 6 weeks away, i am now nervous if its going to come on time. How long does shipping usually take? Hi I recieved my dress yesterday and the fitting is perfect. I am happy with everything apart from that it arrived in the wrong colour. This is a bridesmaids dress and the wedding is only 2 weeks away. Is there any way I can get the right colour sent to me within the quickest time frame possible? Why do you say ''co.uk'' if you are not shipping from the UK? I've been tricked before by the same kind of companies, bad experience. I was interested in a dress from your site, they look gorgeous, but after reading the reviews ..I am totally concerned. Sizes smaller than ordered, faulties, dresses unfinished.., really! How can I be sure I get what I order? An error message appears every time I attempt to check out - is there something wrong withe the website? Or is it just me? If I order a dress and it doesn't fit can I return it Hello - I have just tried sending emails with questions about two dresses I am interested in to service@okdress.co.uk but they failed to deliver. Is there a better email address to use, please? Thank you for your help Just wondering about the returns policy ei if I dont like the dress, can I return it?

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