NZSale Questions & Answers

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Here’s what consumers have asked with answers from NZSale staff and previous consumers.

15 questions answered
0% answered in 1 day
Question:

Im trying to return my purchase to claim a refund. i have submitted for a refund online but haven't had a response from nzsale.

Answer:

Hi Lynelle, once your request has come through our team will send you through the details on how to return your item to us, if this has not reached you, please do send us through a message directly via your account and "Contact Us' so that we can send through all of the information

By Customer S., Agent
Question:

How to find out if the iphone i purchase from nzsale is not fake

Answer:

Hi AS, all of our products are 100% authentic

By Customer S., Agent
Question:

Hi. am looking to purchase a phone and am just inquiring as to whether or not your "estimated delivery times" are a guaranteed? t.i.a

Answer:

Hi Rhonda, thanks for messaging in, these dates are only estimated as transportation and other factors are beyond our control, so we are not able to guarantee delivery times. These estimated dates are when we expect the orders from this sale to be delivered. Once you place an order you can track this directly via your account through to your door, and if you have any queries please just send us a message directly via your account and contact us as our Team is here to help

By Customer S., Agent
Question:

I would like to buy skincare products from nzsale but i am wondering how they are a lot cheaper than their original prices !!!

Answer:

Hi Angela, thanks for messaging in, we source goods from numerous sources around the World, with teams in Australia, USA and across Europe, we have access to the best international brands. We deal with many brands directly or with their official suppliers and therefore able to offer this amazing deals

By Customer S., Agent
Question:

Hi are the brands you put up on your website true? i brought original ugg australian boots and now im not sure if its a true sale? just curious. thanks.

Answer:

All of our products are 100% authentic. As we source goods from numerous sources around the World, with teams in Australia, USA and across Europe, we have access to the best international brands. We deal with many brands directly or with their official suppliers. On occasion we may sell items that have not been sold locally. Rest assured that these products are legitimate and that they may simply not have been offered as part of the range within our market.

By Customer S., Agent

Can’t see your question? Ask to get answers from the NZSale staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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