More questions about NZSale.nz

Hi there I am looking into buying a refurbished iphone 8plus grade A. What is the quality of these products like? delivery time to nz Does NZ Sale refund you if an item was lost by PBT couriers? PBT have told me to go NZ Sale to make a claim as they have declared the item lost. Im trying to return my purchase to claim a refund. I have submitted for a refund online but haven't had a response from NZsale. How to find out if the iPhone I purchase from NZsale is not fake Hi. Am looking to purchase a phone and am just inquiring as to whether or not your "estimated delivery times" are a guaranteed? T.I.A I would like to buy skincare products from NZsale but I am wondering how they are a lot cheaper than their original prices !!! Hi are the brands you put up on your website true? I brought original ugg Australian boots and now im not sure if its a true sale? Just curious. thanks.