Hi Reta S.

Welcome to noracora,

Yes, of course it is possible to get a refund or a credit.

If you don't like the product in your order, you can submit a return request online here: https://noracora.com/contact-us

How to Make Your Return:

Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.

If you have any issues, feel free to email us and we'll get back to you as soon as possible.