asked byon 7/22/19
Do not send returns to this company - EVER! You have to pay for the shipping and customs charges to CHINA, which will be way more than you have already paid for the clothes. They will not give you a refund for the clothes either.
This company is definitely a scam... they are thieves and con artists.
- Anything you see on this site from 'Jules R.' 'Miss W' or any other 'Noracora Rep' is a lie.
- 8 months after ordering and countless attempts to get the money back they owe me ($92 is outstanding) I'm hoping to save others from falling for this scam.
- if you dispute with your credit card company, they send fake proof to the bank that the order has been fulfilled.
- Thousands of fake positive reviews here too - just look at the grammar/language and odd sentences used.
If you try to return this is the e-mail you will receive:
Sorry that you are not satisfied with the item(s).
Please note that customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you 25% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: https://www.noracora.com/pages/return-exchange
***Kind reminder: Any addresses on the parcel are not approved as the return address.
Returned package without an authorized return address from customer service representatives will not be refunded or exchanged. ***
Thanks for your patience! Please don't hesitate to email us if you have any questions.